Assistant Manager

Royal Prime Steakhouse

Job Description

Join a Team Built on Hospitality, Leadership, and Excellence

Royal Prime Steakhouse, located inside Bally's Dover Casino Resort, is seeking a Front of House Assistant Manager who is passionate about hospitality, leadership, and creating exceptional guest experiences.

This is more than a management position. We are looking for a hands-on leader who will become an integral part of our team culture and help elevate every aspect of the guest and employee experience.

At Royal Prime, we believe great restaurants are built by leaders who lead from the floor, support their teams, and take ownership of the operation every day.

This role is designed to promote a healthy work-life balance, with an expected schedule of 45-50 hours per week .

What You'll Do

As a Front of House Assistant Manager, you will be expected to be an active leader, coach, and ambassador for the Royal Prime brand.

Leadership Responsibilities

Lead by example and maintain a strong presence on the dining room floor during service
Support the General Manager in the daily operation of the restaurant
Build positive relationships with guests and team members
Coach, train, and develop servers, bartenders, hosts, bussers, and support staff
Hold team members accountable to service, hospitality, and operational standards
Conduct pre-shift meetings and communicate daily priorities
Address guest concerns quickly and professionally
Foster a positive, team-oriented culture built on respect and accountability

Operational Responsibilities

Ensure smooth execution of lunch and dinner service
Monitor staffing levels and make labor adjustments as needed
Maintain high standards of cleanliness, organization, and attention to detail
Ensure all opening, shift, and closing procedures are completed properly
Support hiring, onboarding, and training initiatives
Partner closely with kitchen leadership to ensure strong communication between front and back of house
Ensure compliance with all company policies, liquor laws, food safety standards, and health regulations
Assist with special events, promotions, and high-volume periods

What We're Looking For

Minimum 2 years of restaurant leadership experience preferred
Fine dining, upscale casual, steakhouse, or high-volume restaurant experience is a plus
Strong communication and interpersonal skills
Ability to coach, motivate, and develop others
Strong organizational and problem-solving skills
Ability to remain calm and composed under pressure
Comfortable making decisions in a fast-paced environment
A genuine passion for hospitality and guest satisfaction

Our Leadership Expectations

At Royal Prime, we expect our leaders to:

Lead from the floor, not from behind a desk
Take ownership of challenges and find solutions
Build strong teams through coaching and accountability
Create memorable guest experiences every day
Support fellow leaders and contribute to a positive culture
Be dependable, professional, and consistent

Schedule & Benefits

Full-time position
Average 45-50 hours per week
Primarily evenings, weekends, and holidays
Competitive salary based on experience
Growth opportunities within Touch of Italy Restaurant Group
Employee dining discounts
Supportive leadership team
Work-life balance that allows leaders to be effective both at work and at home

About Royal Prime Steakhouse

Royal Prime Steakhouse is Dover's premier steakhouse experience, offering hand-cut steaks, fresh seafood, an extensive wine selection, and elevated hospitality in a sophisticated setting inside Bally's Dover Casino Resort.

If you're looking to grow your career with an organization that values leadership, teamwork, and hospitality excellence, we'd love to meet you.

\nCompany Description

About Royal Prime Steakhouse

Royal Prime Steakhouse is an upscale dining destination located inside Bally's Dover Casino Resort in Dover, Delaware. Known for exceptional steaks, fresh seafood, handcrafted cocktails, and elevated hospitality, Royal Prime delivers a refined dining experience that combines classic steakhouse traditions with modern service and attention to detail. The restaurant emphasizes premium ingredients and a memorable guest experience.

Royal Prime is proudly operated by Touch of Italy Restaurant Group, a locally owned and operated hospitality company with multiple successful concepts throughout Delaware and Maryland. Our restaurants are built on a foundation of hospitality, teamwork, accountability, and genuine care for both our guests and our employees.

We believe great restaurants are built by great people. We invest heavily in developing leaders, creating growth opportunities, and fostering a culture where team members feel supported, empowered, and valued.

Our leaders are expected to be hands-on, visible, and engaged. We don't manage from behind a desk—we lead from the floor, support our teams, and create experiences that keep guests coming back.

If you're passionate about hospitality, enjoy working in a fast-paced environment, and want to grow your career with an organization that values leadership, professionalism, and work-life balance, we'd love to meet you.

Company Description

About Royal Prime Steakhouse\r\n\r\nRoyal Prime Steakhouse is an upscale dining destination located inside Bally's Dover Casino Resort in Dover, Delaware. Known for exceptional steaks, fresh seafood, handcrafted cocktails, and elevated hospitality, Royal Prime delivers a refined dining experience that combines classic steakhouse traditions with modern service and attention to detail. The restaurant emphasizes premium ingredients and a memorable guest experience.\r\n\r\nRoyal Prime is proudly operated by Touch of Italy Restaurant Group, a locally owned and operated hospitality company with multiple successful concepts throughout Delaware and Maryland. Our restaurants are built on a foundation of hospitality, teamwork, accountability, and genuine care for both our guests and our employees.\r\n\r\nWe believe great restaurants are built by great people. We invest heavily in developing leaders, creating growth opportunities, and fostering a culture where team members feel supported, empowered, and valued.\r\n\r\nOur leaders are expected to be hands-on, visible, and engaged. We don't manage from behind a desk—we lead from the floor, support our teams, and create experiences that keep guests coming back.\r\n\r\nIf you're passionate about hospitality, enjoy working in a fast-paced environment, and want to grow your career with an organization that values leadership, professionalism, and work-life balance, we'd love to meet you.

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Vacancy posted 14 days ago

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