Electrical Distribution Account Manager

Here at King Electric, we build smart, reliable, and efficient electric heaters with unparalleled user experience. We’re looking for people who enjoy working with a team, are committed to delivering outstanding customer experiences, and greet challenges with a “let’s figure it out” attitude. We offer our employees a small company feel with big opportunities for growth!

Account Managers support sales growth and manage distributor accounts through excellent customer service, sales support, and account management. This role is a 50/50 focus between business development and day-to-day transaction processing. 

What you’ll do:

• Sales Growth & Account Management
  • Build and maintain strong relationships with distributor accounts.
  • Promote company products, programs, services, and value proposition.
  • Identify opportunities to grow sales and increase customer engagement.
  • Create and manage sales opportunities and customer projects.
  • Track sales opportunities and follow up with customers as needed.
  • Support distributor growth and key account goals.
• Sales Support & Order Processing
  • Prepare quotes and pricing requests not processed through the King Connect online system.
  • Create and manage sales documentation and customer records.
  • Prepare required project and sales support materials.
  • Coordinate project documents and information for customers and distributors.
  • Ensure sales requests and transactions are completed accurately and on time.
• Customer Support & Training
  • Train customers and distributors on company tools and online systems.
  • Serve as a primary contact for customer and distributor questions.
  • Escalate pricing, discount, and approval requests when needed.
  • Provide basic technical product and application support.
  • Work with internal teams to resolve customer issues and support sales activities.
• Build and maintain product knowledge, including types of heaters, features, benefits, and how to pick the right size for each customer’s unique needs. Stay current on product developments.
• Promote a professional image in all customer-facing communications.
• Be actively engaged in Lean manufacturing and continuous improvement efforts.
• Maintain a clean and organized work environment.
• Work safely. Follow all directions and procedures and wear appropriate PPE.
• Demonstrate our core values:
  • Teamwork – Readily share knowledge and work together across teams/departments.
  • Collaboration – Pitch in wherever help is needed, share ideas, and Learn Together.
  • No Drama – Communicate clearly and professionally, even when you’re busy.
• Perform other duties as assigned.

What you need to be successful:

• Bachelor’s degree in Business, Engineering, Construction Management, or related field required.  Relevant experience and other education/technical training may be accepted in place of a degree.
• At least 3 years’ experience in technical sales, business development, account management, or related technical role within HVAC, mechanical systems, plumbing, construction, or other industrial markets.
• At least 2 years’ experience managing channel partners, distributors, representatives, or specification-driven sales environments required.
• Compelling communication and presentation skills with the ability to speak clearly, professionally, and persuasively in both positive and negative situations.
• Excellent internal and external customer service skills. You’ll work with several internal teams to meet goals.
• Ability to manage complex sales cycles from start to finish.
• Strong critical thinking and problem-solving skills.
• Prior experience using CRM systems, quoting tools, online pricing and availability tools, and sales pipeline management is strongly preferred. (examples: Zoho CRM, Microsoft Dynamics GP, Shopify)
• Experience applying strategic selling methodologies like Miller Heiman is preferred.
• Intermediate level math skills – addition, subtraction, multiplication, division, and percentages.
• Intermediate MS Office proficiency, including Teams, Word, Excel, and PowerPoint.
• Fluent professional level English reading, writing, and speaking for customer and vendor communications.

Pay & Benefits:

• The full pay range for this position is $65,000-$95,000. New hires typically start between $65,000 and $85,000, based on experience, education, training, market conditions, and business needs.
• Medical, dental, and vision insurance, plus 401(k) with up to 4% match and immediate vesting.
• Paid time off and paid holidays.

Hours & Address:

• This position is 100% on-site during onboarding and training with the possibility of hybrid work once training is completed. Hybrid work approval is based on business needs.
• Business hours are Monday-Friday, 7:00am-3:30pm.
• Work address is 9131 10 th Ave S., Seattle, WA 98108.

This job post represents an overview of the open position. It should not be taken as an exhaustive list of all duties, responsibilities, and requirements.

King Electrical Manufacturing is an equal opportunity employer, dedicated to a policy and practice of non-discrimination in application and employment for any reason, including race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, medical status including genetic information, veteran status, and any other legally protected status or characteristic.

King Electrical Manufacturing is a drug-free workplace, and we use E-Verify to confirm the identity and employment eligibility of all new hires.