Billing Coordinator

Billing & Accounting Coordinator

Dunham Trust Company (DTC) provides comprehensive trust and fiduciary services including custodial accounts, wealth management, and specialized investment administration. Chartered in 1999 and headquartered in Reno, Nevada, DTC serves high net worth and ultra-high net worth clients with additional offices in Las Vegas and Wyoming. Bring your drive and a great attitude to Dunham Trust Company, and you will have the opportunity to grow with us professionally, personally, and financially. You will be part of a company that promotes from within, cares about your success, and rewards longevity.

We need an organized, skilled, and dedicated Billing & Accounting Coordinator in our new beautiful downtown Reno location. This is an onsite position. This position is full time for 40 hours per week, and this individual will be eligible for our generous benefits package while assuming responsibility for the following:

Job Summary: The Billing & Accounting Coordinator provides accounting and administrative support for Dunham Trust Company, with primary responsibility for overseeing the client billing process for the Trust and Guardian divisions. This position ensures the accurate and timely processing of financial transactions, client invoicing, and account administration while supporting the Operations team with a variety of accounting and administrative functions. Essential Responsibilities

• Process accounts payable/receivable for the Trust and Guardian divisions.
• Process outgoing ACH transfers, wire transfers, checks, and other client disbursements.
• Prepare and generate invoices for Guardian and Case Management services.
• Complete discharge accountings and facilitate the closing of client accounts.
• Process incoming client payments and apply them accurately.
• Assist with the review and verification of daily financial transactions.
• Maintain electronic records by filing documentation in Laserfiche.
• Reconcile credit card expenses and mileage reimbursements and allocate charges to appropriate client accounts.
• Provide operational and administrative support for special projects and departmental initiatives.
• Perform other duties as assigned.
• This position is based in our downtown Reno office and requires regular on-site work.

Secondary Responsibilities

• Answer and direct incoming telephone calls.
• Process incoming and outgoing mail.
• Provide administrative support to other team members as needed.

Education Required

• High school diploma or GED.

Preferred

• Associate degree (A.A.) in Accounting, Business, Finance, or a related field.

Experience Required

• Two to three years of experience in accounts payable, accounts receivable, billing, bookkeeping, or a similar accounting support role.
• Strong organizational and time management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.

Preferred

• Bookkeeping experience.
• Experience using Salesforce or another customer relationship management (CRM) system.
• Experience working in financial services, trust administration, legal services, or a professional services environment.

Knowledge, Skills & Abilities

• Exceptional attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Excellent data entry and recordkeeping skills.
• Ability to prioritize multiple tasks while meeting deadlines.
• Strong interpersonal and customer service skills.
• Ability to communicate effectively with clients, attorneys, guardians, vendors, and internal team members.
• Ability to work independently while contributing effectively as part of a collaborative team.
• Demonstrated initiative, professionalism, and sound judgment when handling confidential information.

Salary DOE $23 to $28 per hour Trust services offered through Dunham Trust, an independent trust company licensed and regulated by the State of Nevada, Department of Business and Industry, Financial Institution Division. Dunham Private Trust is the Wyoming division of Dunham Trust.

Dunham offers a complete benefits package to full-time employees who regularly work more than 30 hours per week. Interns and temporary employees are not eligible for these benefits.

Health & Welfare

Medical, Dental & Vision (choices vary by state) Life and AD&D Insurance (company paid) Short-Term & Long-Term Disability (company paid) Flexible Spending Plan (FSA) Employee Assistance Plan (company paid) Domestic Partner benefits Aflac

Other Great Benefits!

401(k) Plan with generous company match Paid Time Off (PTO) and Holiday benefits Company-Sponsored Events