Senior Director, Incident & Problem Management Governance
BNY
BNY is seeking a senior leader to own Production Services Governance for Incident and Problem Management. You will set enterprise standards, drive timely RCAs, and supervise regulatory narratives while leading a high-impact team across platforms. Key goals include improving MTTR, strengthening auditability, and modernizing with automation and AI-enabled workflows. The role emphasizes executive visibility and cross-functional collaboration in a complex financial services environment. #J-18808-Ljbffr BNY
- ...principles, policies, operating model, governance structures and controls for Responsible... ...continuity in the event of a cybersecurity incident. Leadership and Strategy Reporting to... ...Information Security Officer (CISO) is the most senior information protection officer for the...Senior
$110k - $125k
...Senior Executive Assistant to the COO/CTO New York SoundCloud empowers artists, tastemakers... ...person for this role is a proactive problem solver who thrives in ambiguity, thinks on... ...notes, tracking action items, and managing follow-up communications with stakeholders...SeniorWork at officeWork from homeFlexible hours- ...Senior Director, Tax We are seeking an experienced, strategic, and execution-focused Senior Director, Tax to lead enterprise... ...and partner with Finance leadership on tax risk management, planning, and governance. This role provides executive-level oversight of U.S....Senior3 days per week
- Role Overview The Senior Director, End User Support is responsible for leading a global organization... ..., with a strong focus on IT service management, operational excellence, and... ...operating IT Service Management processes (incident, problem, change, request, and knowledge),...SeniorFor contractorsRemote workFlexible hours
$220k - $229k
Chief of Operations and Senior Associate Dean for Strategic Initiatives and Student Experience... ...“VP”) to develop a proactive approach to managing facilities issues on the Cardozo campus.... ...the student experience. Serve as a problem‑solver on complex, cross‑functional issues...SeniorFull timeTemporary workWork at officeLocal areaRelocation- ...collaborate across teams to solve problems. You will have the... ...alike. About the Role The Senior Director is accountable for end to end... ...structure, including Directors, Managers, and Supervisors Establish... ...is a compliance concern or incident, HIPAA-compliant handling of...SeniorPermanent employmentRemote work
$126k - $215k
...help consumer brands manage media as a strategic asset... ...intentionality and governance applied to capital allocation... ...at scale. As the Director, Paid Social , you... ...performance. Act as the senior point of contact for... ...structured, analytical problem‑solving mindset: you...SeniorTemporary workSummer work$180k - $195k
...improve scalable contracting processes, governance, and service models Establish clear SLAs... ...intake through execution Contract Lifecycle Management (CLM) Ownership Work with legal... ...experience, including managing managers or senior individual contributors Deep experience...SeniorContract workSummer workWork at officeFlexible hours3 days per week- ...that their operational, regulatory and management data is complete, accurate, timely and fully... ...operational risk, strengthen data governance and enhance confidence in reporting across... ...operations. Job Purpose This is the most senior People & Culture role in the Americas and...SeniorWork at officeLocal areaWorldwide
$185k - $200k
...Vice Chancellor and Chief Operating Officer (EVC and COO). The Senior Advisor leads strategic initiatives, identifies challenges, and... ...team, the Senior Advisor supports broad functional objectives, manages highly sensitive, complex projects on behalf of the EVC, and fosters...SeniorFull timeWork at officeAfternoon shift- iHeartMedia is looking for a highly organized Second Executive Assistant to support the President & COO. This role involves managing a complex calendar, coordinating travel, and maintaining office operations in a fast-paced environment. The ideal candidate must be detail...SeniorHourly payWork at office
- ...leading consulting firm in New York is seeking an Executive Assistant to provide vital administrative support to senior executives. The role requires managing executive calendars, arranging travel, and handling confidential information with discretion. Candidates should...SeniorFull timeContract work
- ...professional to join our Compliance Department as the OPWDD Director of Incident Management . The Director of Incident Management oversees the... ...communication skills to present to executive leadership. Strong problem-solving skills with the ability to manage high-pressure...
- Databricks is seeking a Technical Product Manager in New York to enhance data solutions. The candidate will collaborate with product... ...performance benchmarks, focusing on either OLTP databases or data governance. Ideal candidates should have over five years of technical...Senior
- ...users, creators and enterprises manage their value with ownership... ...forward as one, with a culture of problem‑solving where every employee... .... Reporting directly to the Director of Service Delivery... ...internal teams and clients. Incident and Crisis Management: Oversee...SeniorContract workWork from homeFlexible hours
- ...innovative financial organizations. As a Senior Product Associate in the Trust and... ...strategy to execution and blend operational management of product requirements and releases... ...implementation validation. Facilitate problem solving and prioritization across teams,...Senior
$141.46k - $159.14k
...alignment with MTA-wide emergency management standards. Produces clear,... ...emergency communications during major incidents through management of the DOB... ...serving as a liaison with government agencies, public safety organizations, and senior leadership to coordinate emergency...Senior$100k - $215k
...role. SVP, Technical Product Manager: At BNY, our culture... ...ambiguous, complex business problems into clear product tenets, PR... ...enterprise-grade reliability and governance Partner with Engineering and... ...Delivery Influence senior executives on investment prioritization...SeniorTemporary workWork at officeWorldwideFlexible hours$150k - $175k
...Overview The Senior Associate / Manager, Quantitative Analytics will be a senior individual contributor... ...team members. Reporting to the Director, Quantitative Analytics, this role is... ...helping shape how the team approaches problems. Main Responsibilities Technical & Analytical...SeniorTemporary work$170k - $185k
...to drive those target outcomes. As a Senior Director, Search, you own search performance across... ...will lead paid search in daily account management, cross‑channel strategy, and... ...teams on measurement and optimization problems is a plus Translates business problems...SeniorDaily paid- ...and coordinating the activities of Divisional Directors to ensure the promotion of Divisional and... ...Department Preferences Ability to coordinate or manage multiple projects across the Health System. Excellent planning and problem‑solving skills. Excellent communication...SeniorWork from home
- ...who need them most. About the Role We are looking for a Senior Technical Product Manager to be the champion of our customers, diving deep into their... ...innovative biometric solutions to help solve the problems of our users. We take a product‑centric approach, ensuring...SeniorRemote workFlexible hours
$200k - $240k
...curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast‑paced environments, love... ...that looks like concretely. Own the API Connections platform and manage the backlog of platform bets. Manage the commercial relationship...Senior$196.5k - $302.5k
...all firm wide revenue cycle management teams and activities, including... ...and supports the CFO and senior leadership in managing risk and... ...Senior Manager, Time and Billing; Director of Client Finance Services;... ...external clients. Solves problems and improves efficiency to ensure...SeniorTemporary work- ...The Center For Reproductive Rights Inc is looking for a Senior Director, Leadership Giving in New York City. This key position will lead national major and principal gift programs, shaping fundraising strategies to support their strategic plan. The ideal candidate will...Senior
$130k - $240k
...are designed to solve real‑world business problems. We’re training and deploying frontier... ...Join us! Why This Role? We’re hiring a Senior People Business Partner to help scale Cohere... ...fit if you: Operate at senior scope — Director‑equivalent BP experience, Head of People...SeniorWork at officeRemote work$170 per hour
...the future of business banking and cash management. Our platform combines AI agents, automated... .... About this role We’re hiring a Senior Technical Program Manager to drive execution... ...external dependencies and ambiguity Lead incident response and resolution across money...SeniorFull timeWork at office$132.36k - $152k
Job Title Senior Director Investigations Department / Division Diversity and Civil Rights Work... ...administering the all‑agency complaint management tracking system, facilitating... ...tight deadlines; strong analytical and problem‑solving skills. Ability to work independently...SeniorFull timeLocal areaAfternoon shift1 day per week$160k - $185k
...infrastructure. Position Overview We are seeking a Senior Director of Administration to lead and... ...direct departmental service delivery management. The Senior Director of Administration... ...scaling Strong executive problem-solving skills and cross-functional leadership...SeniorFull time- ...fully integrated solutions to manage everything from business... ...AI to work smarter and solve problems faster. Here, you’ll tackle complex... .... What you’ll do This is a senior global leadership role... ...those obligations into clear governance, controls, and execution requirements...SeniorWorldwide
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Director, Incident & Problem Management Governance. Be the first to apply!
- pathology director New York, NY
- director of reimbursement New York, NY
- director of public safety New York, NY
- youth director New York, NY
- director of community relations New York, NY
- director mba New York, NY
- director vendor management New York, NY
- director life science New York, NY
- director biology New York, NY
- director medical writing New York, NY


