CRC Technician

CRC Technician

As a Portable Climate Solutions Setup Technician you will safely deliver, load, and unload equipment. You will provide professional installation and removal of equipment from customer jobsites (Air Conditioning, Evaporative Cooling, Dehumidification, Heating, Air Purification, Remediation and Ventilation). You will have the opportunity to provide excellent customer service and provide solutions to our customers. A critical part of this role is keeping the equipment clean, organized, and green tagged. This, combined with maintaining high operational standards, reduces the risk of damage to the equipment. CRC Driver and Service Technicians champion our core competencies which help to deliver our industry leading services such as providing "White Glove" service to all customers, becoming product experts, ensuring our equipment is ready to rent and being a champion for our safety culture.

What you will do...

• Planning Plan your daily delivery and pick-up schedule according to business needs
• Yard Prep Making Sure all rental equipment and necessary material is prepared and ready for shipment
• Communication Represent Herc Rentals when communicating with the customers, Sales, and internal resources
• Maintain tools and necessary supplies to successfully complete projects
• Use technology such as iPad, laptops, smart phones and Interactive Voice Recognition (i.e. Siri or Google Assistant) to document projects from daily notes, labor logs, progress reports, change orders, and all other necessary documentation for each project
• Strong ability to problem solve and think outside the box independently
• Safely drive, load and unload box trucks and vans
• Ability to work overtime and be on call
• Perform other duties as assigned by the manager
• Attend all Herc and manufacturer led training as directed

Requirements

• Highschool diploma or equivalent
• 1 year of work experience using mechanical/technical skills
• Basic Equipment knowledge and troubleshooting HVAC, Evaporative Cooling, Dehumidification, Heating, Air Purification, Remediation and Ventilation
• Ability to lift to 40 pounds and continuously carry 5 pounds
• Valid driver's license and ability to operate company vehicles, CDL is a plus
• Must be at least 21 years old

Skills

• Skilled in the safe loading, unloading, installation, and removal of climate control equipment at customer sites
• Ability to maintain equipment cleanliness, organization, and readiness (green-tagged) to ensure high operational standards
• Strong interpersonal skills with a focus on delivering "White Glove" service and providing effective solutions to customer needs
• Demonstrated ability to troubleshoot and resolve issues independently with minimal supervision
• Proficient in using iPads, smartphones, laptops, and voice recognition tools for documentation and communication
• Clear and professional communication with customers, sales teams, and internal staff
• Capable of planning daily schedules, managing multiple tasks, and adapting to changing priorities
• Willingness to work overtime, be on call, and perform additional duties as assigned

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following:

• Keeping you healthy: Medical, Dental, and Vision Coverage; Life and disability insurance; Flex spending and health savings accounts; Virtual Health Visits; 24 Hour Nurse Line; Healthy Pregnancy Program; Tobacco Cessation Program; Weight Loss Program
• Building Your Financial Future: 401(k) plan with company match; Employee Stock Purchase Program
• Life & Work Harmony: Paid Time Off (Holidays, Vacations, Sick Days); Paid parental leave. Military leave & support for those in the National Guard and Reserves; Employee Assistance Program (EAP); Adoption Assistance Reimbursement Program; Tuition Reimbursement Program
• Auto & Home Insurance Discounts; Protecting You & Your Family: Company Paid Life Insurance; Supplemental Life Insurance; Accidental Death & Dismemberment Insurance; Company Paid Disability Insurance; Supplemental Disability Insurance; Group Legal Plan; Critical Illness Insurance; Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.