Program Coordinator, Aviation

Program Coordinator, Aviation

FL - Lakeland, FL 33801

Overview

Position Type Full Time Job Shift Day Education Level Bachelor's Degree Category Admin - Clerical

Description

As a key liaison between SEU and Kingsky, the Aviation Program Coordinator manages day-to-day communication related to student progress, academic coordination, and program operations. This role requires the ability to navigate complex situations, balance institutional priorities, and exercise sound judgment while representing both the university and its aviation partner with professionalism and integrity. The coordinator collaborates closely with Kingsky leadership, Student Financial Services, the Business Office, Academic Advising, and other university stakeholders to ensure seamless program operations and effective problem resolution.

Organizational Relationships

Reports to: Chair, Aviation

Supervisory Responsibility: N/A

Indirect Supervisory Responsibility: N/A

Essential Duties - May include, but is not limited to the following:

As a key liaison between SEU and Kingsky, the Aviation Program Coordinator manages day-to-day communication related to student progress, academic coordination, and program operations. This role requires the ability to navigate complex situations, balance institutional priorities, and exercise sound judgment while representing both the university and its aviation partner with professionalism and integrity. The coordinator collaborates closely with Kingsky leadership, Student Financial Services, the Business Office, Academic Advising, and other university stakeholders to ensure seamless program operations and effective problem resolution.

The coordinator holds responsibility for overseeing student flight and ground training funds, monitoring account balances, and proactively identifying potential financial barriers to student progression. This includes coordinating fund allocations and adjustments, maintaining accurate financial records, and communicating clearly and timely with students regarding required actions. The role demands attention to detail, discretion with sensitive financial information, and the ability to make informed decisions that support both student success and program compliance.

In support of student success, the Aviation Program Coordinator provides academic coaching, guidance, and advocacy for aviation students enrolled in SEU degree programs. The coordinator assists students in navigating academic policies, training requirements, and progression timelines, while addressing concerns related to flight training delays or program challenges. Acting as a trusted advocate, the coordinator works across institutional and partner systems to resolve issues and promote continuity in both academic and flight training pathways. The Aviation Program Coordinator also plays an integral role in program operations and continuous improvement. Responsibilities include supporting scheduling, data tracking, reporting, student onboarding, and orientation processes, as well as maintaining consistent communication with students and faculty. The coordinator contributes to program planning

Additional/Non-Essential Duties

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

Location

Main Campus Hybrid (some remote, some main campus, and/or some other physical location)

Qualifications

Education

Required Education:

Bachelor's in Education, Business or other related degree

Preferred Education:

Bachelor's degree in Aviation is strongly preferred

Licenses/Certifications

N/A

Experience

Required:

Experience in academic advising, student success, or program coordination is strongly preferred, along with familiarity with aviation training environments or flight school operations.

Preferred:

N/A

Knowledge, Skills, and Abilities

Required:

The role requires a collaborative professional who can build strong relationships with both internal and external partners while managing multiple priorities with consistency and care.

Demonstrates exceptional organizational and communication skills, the ability to work independently, and a proven capacity for discretion, sound judgment, and informed decision-making.

Demonstrates a student-centered and solutions-oriented mindset, strong professional judgment, and the ability to navigate complex organizational environments.

Key competencies include effective cross-departmental communication, meticulous record keeping, prioritization and time management, and a commitment to excellence in both student support and program operations.

Preferred:

N/A

Work Environment

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment.

• This position is considered non-essential for the purposes of Emergency Response.

Physical Requirements:

Requires the ability to perform standard office and administrative functions in an on-site work environment.

Must be able to sit for extended periods of time while working at a computer, as well as stand and walk intermittently throughout the workday.

Requires frequent use of hands and fingers for typing, operating office equipment, and handling documents.

Must be able to communicate effectively in person, by phone, and through electronic means.

Occasional lifting, carrying, or moving of materials weighing up to approximately 20 pounds may be required.

May also involve occasional movement between offices, classrooms, and aviation training facilities.

Travel:

None. Locally between offices/campuses

Schedule:

M-F 8-5

Training

All new hires and employees transferring into a new position will have a 90-day probationary period within which to learn the functions of the job and to be evaluated. Following the probationary period, the employee can transition to regular status, have the probationary period extended in order to receive more training, or employment can be terminated. Required compliance training is as follows:

N/A

Safety

• SEU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment.
• Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.
• Work-related injuries must be immediately reported to Security and Human Resources. When life or limb are at risk, please dial 911. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources within 24 hours of the incident.
• Emergency Employees report for or must remain at work in emergency situations. Dismissal or closure announcements do not apply to this position, unless instructed otherwise by your direct supervisor or a member of the Leadership Team.

Screening

All full-time positions at SEU are deemed security-sensitive and require background checks. Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in performance of their duties must pass an MVR records check and meet the requirements of the University's insurance carrier in order to meet the requirements of the position.

Disclaimer

SEU is an at-will employer. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employer retains the right to change or assign other duties to this position.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

SEU is committed to providing a workplace that is free from unlawful discrimination and harassment. All forms of discrimination against or harassment of a person because of his or her identification within a protected category are strictly prohibited and will not be tolerated. This prohibition applies equally to conduct by and against employees, vendors, visitors, and students.

Southeastern University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, sex (including pregnancy), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. The equal opportunity policy will apply in University programs and activities, and all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination and all other terms, conditions and privileges of employment. All employees of Southeastern University, by continued employment, agree to abide by the policies contained in the Employee Handbook and in the SEU Mission, Vision, Statement of Faith and Community Covenant.