Administrative Medical Assistant

Responsibilities Serves all Derick Dermatology providers with patient after visit contacts involving but not limited to the following tasks: pathology/laboratory results, scheduling follow-ups, prescription questions, records requests, coordination of care with outside providers, medical questions, provider questions, refill requests, prior authorizations, cosmetic questions etc. Monitors and tracks lesions that require tracking are followed to completion. Keeps outstanding or incomplete tasks below a certain level in the following systems: phone, voicemail, fax, contact system, internal calls, emails, EMR, internal pathology system, patient portal etc. Maintains individual phone system metrics in Phone Queue and Answer Rates to meet team goal. Additional responsibilities as assigned. Qualifications Official High School Transcripts, Diploma or Equivalency Certificate Knowledge of basic medical terminology Friendly, polite and professional. Clear communication skills. Proficient with an EMR system (Electronic Medical Records) ideally Nextech Medical Assisting background preferred #J-18808-Ljbffr Jobtailor