Strategic Account Manager

Strategic Account Manager/Business Development Account Manager

Location: Houston, Texas Compensation: $70-$75k + OTE $130,000 uncapped Travel: Occasional Travel for Client meetings, events, or Industry Functions as needed Industry: Promotional Products / Branded Merchandise / Marketing Service

Why This Role Stands Out

• Perfect 50/50 Sales Split: Offers a dynamic blend of both "hunter" and "farmer" responsibilities, keeping your day-to-day engaging and diverse.
• Full Portfolio Ownership: You will maintain and organically expand high-value existing client accounts while directly driving company growth by prospecting and securing new business.
• End-to-End Strategic Impact: Ideal for a consultative sales professional who thrives on variety, from high-level relationship building to the hands-on execution of creative marketing solutions.

About the Company

The company is a premier provider of comprehensive marketing support solutions, specializing in branded merchandise, promotional products, print, fulfillment, kitting, and direct mail. Operating with a client-centric, consultative sales model, they work closely with diverse sectorsincluding higher education, private schools, nonprofits, and mid-market B2B environmentsto deliver high-quality programs and online stores that align with corporate brand standards, budgets, and timelines. The team thrives in a fast-paced, professional environment built on strong client satisfaction, operational excellence, and strategic revenue growth.

Key Responsibilities

• Account Management & Growth (50% Farmer): Serve as the primary point of contact for assigned accounts, building strong relationships with multiple stakeholders and identifying cross-sell, repeat business, and expansion opportunities.
• New Business Development (50% Hunter): Proactively prospect for new business via outbound outreach, networking, and market research to build a robust pipeline of qualified opportunities.
• End-to-End Project Execution: Lead client projects from initial request through quoting, product selection, artwork approvals, production, fulfillment, delivery, and post-project follow-up.
• Consultative Solution Selling: Conduct discovery conversations to understand client/prospect needs and collaborate with internal teams to develop tailored proposals for branded merchandise and online store initiatives.
• Pipeline & CRM Management: Accurately track account activity, prospecting efforts, project details, and pipeline movement within the CRM system.
• Cross-Functional Collaboration: Coordinate seamlessly with internal teams and external vendor partners to ensure projects are completed accurately, on time, and within client expectations.

Qualifications (Must-Haves)

• Bachelor's degree OR an equivalent combination of education and relevant client-facing experience.
• Proven experience in account management, business development, client services, sales, or project management.
• Direct experience in promotional products, branded merchandise, print, fulfillment, direct mail, marketing services, or a closely related industry.
• Strong track record of managing multiple client relationships, complex projects, and revenue opportunities simultaneously in a fast-paced environment.
• Proficiency with CRM tools and standard business software.
• Excellent verbal/written communication, strong project execution skills, and exceptional attention to detail.

Preferred Qualifications (Nice-to-Haves)

• Balanced experience with both existing account growth and cold, outbound new business prospecting.
• Familiarity with setting up or managing corporate online stores, fulfillment programs, or recurring branded merchandise initiatives.
• Experience partnering with higher education institutions, private schools, nonprofits, or mid-market B2B clients.
• Experience working specifically within a consultative or solutions-based sales and service model.

Compensation & Benefits

• Base Salary:
• On-Target Earnings (OTE) / Bonus Structure:
• Benefits: (Medical, Dental, Vision, 401k, etc.)
• Additional Perks:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status.

Applicants with a disability or a disabled veteran may request a reasonable accommodation if he/she is unable or limited in his/her ability to access job openings or apply for a job on our website as a result of his/her disability. The applicant may request reasonable accommodations by contacting us at View phone number on click.appcast.io.