Office Admin

Crown Staffing is urgently hiring for a Customer Service Coordinator. Customer Service Coordinator Job Details Schedule : Monday-Friday, 9:00 AM-5:30 PM Pay Rate: $18.00/hr Location : Hamilton, OH Customer Service Coordinator Requirements/Qualifications Two years of customer service experience required. Proficient computer skills required. Previous warehouse management system (WMS) experience required. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to work well in a team environment. Ability to professionally resolve customer concerns. Ability to manage multiple tasks and priorities. Previous warehousing experience preferred. Ability to work 40-45 hours per week. Flexibility to work as needed. About the Customer Service Coordinator Role As a Customer Service Coordinator, your responsibilities will include: Process customer requests accurately and efficiently. Import customer orders into the warehouse management system. Generate outbound paperwork according to customer requirements. Schedule and coordinate driver delivery and pickup appointments. Collect, sign, and present required paperwork to drivers. Scan, file, and send customer paperwork. Respond to and proactively manage customer communication by email and phone. Look up inventory and other information for customers. Act as a liaison between customers and management to help resolve concerns. Resolve customer concerns in a professional, organized, and timely manner. Maintain accurate records and documentation. Support daily customer service and warehouse operations. Why Work With Our Client Once hired-on, employees can expect: Stable full-time opportunity. Hands-on experience with customer service and warehouse operations. Opportunity to develop WMS, inventory, and logistics skills. Professional, team-oriented work environment. Opportunity to build administrative and customer service experience. Why Work With Crown Staffing Weekly pay Direct deposit with pay card option Health care package Opportunities for permanent placement and career advancement APPLY NOW! Crown Staffing LLC