Service Desk Manager - Lead Enterprise IT Support
$70k - $72kLeader Communications Inc. (LCI)
Leader Communications Inc. (LCI) is seeking an experienced Service Desk Manager to lead enterprise IT support operations in a federal government contracting environment. The role oversees incident and problem lifecycles across a multi‑site setting in Alexandria, VA, with a salary of $70,000.00–$72,000.00 yearly. You will supervise a team of service desk analysts, manage Tier I/II queues, and drive ITIL‑based best practices to ensure VIP customer service and continuous improvement across #J-18808-Ljbffr Leader Communications Inc. (LCI)
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Service Desk Manager - Lead Enterprise IT Support in Alexandria, VA vacancy
- Constellation West is seeking an experienced Service Desk Manager to lead enterprise IT support operations within a federal government contracting environment. Based in Alexandria, Virginia, the role focuses on overseeing daily activities, supervising staff, and driving...Suggested
- ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description Centuria... ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions... ...Desk Institute (HDI) certifications; HDI Support Center Manager is preferred. The...SuggestedContract work
Centuria Inc.
Alexandria, VA3 days ago - Koitecc Solutions is seeking an IT Support Manager to lead the SEC ISS Customer Service Desk operations in Washington, DC. This role involves overseeing high-quality... ...and significant experience in IT support and enterprise IT operations are required. #J-18808-Ljbffr...Suggested
$70k - $72k
Service Desk Manager We are seeking an experienced Service Desk Manager to lead and oversee enterprise IT support operations within a federal government contracting environment. This role is responsible for managing the end‑to‑end lifecycle of all IT incidents and problems...SuggestedImmediate start$70k - $110k
Service Desk Manager Location: Alexandria, Virginia / Washington, DC Employment: Full‑time Salary: $70,000-$110,000 per year... ...are seeking an experienced Service Desk Manager to lead and oversee enterprise IT support operations within a federal government contracting environment...SuggestedFull timeImmediate start- DecisionPoint Corporation seeks an experienced Program Manager to oversee enterprise-scale IT service delivery supporting the USPTO Service Desk Operations. This role involves providing leadership across key service areas and ensuring SLA compliance in a high-volume federal...
- XLA is seeking a Program Manager in Arlington, VA to lead IT support operations for a large federal client. This role involves serving as the primary... ...government stakeholders and managing a multi-tier enterprise service desk. The ideal candidate will have over 5 years of...
- ...veteran-owned technology firm is seeking a Service Desk Manager in Alexandria, Virginia. The role involves overseeing complex IT contracts, managing technical staff, and implementing... ...to federal government contracts while leading a dedicated team. #J-18808-Ljbffr Centuria...
- A Service-Disabled Veteran-Owned Small Business in Alexandria, Virginia, is seeking a Service Desk Manager. The role involves managing complex IT contracts and overseeing teams engaged in technical duties. Applicants must have ITIL Certification and five years of leadership...
$106.3k - $221.1k
...At Accenture Federal Services, nothing matters more... ...Description The Service Desk Lead will oversee all... ...mentor junior staff, and manage large-scale projects.... ...20 (P/L) # Technical Support Specialist (Advanced)... ...government or complex enterprise settings ~ Proven leadership...Live inWork at officeLocal areaAccenture
Arlington, VA5 days ago- ...Part-Time Full-Time Description RiVidium is seeking a Service Desk Lead to support our planned MODES III team supporting Military Community and Family Policy (MC&FP). This role supports IT, Cybersecurity, and Data Operations - Core Operations and helps...Full timeContract workPart timeShift workNight shift
Rividium Inc
Alexandria, VA5 days ago - ...Overview JOB TITLE: Service Desk Team Manager GOVERNMENT AGENCY: Department of Justice... ...to five Service Desk Team Leads to include understanding... ...and operations across desktop support and hardware teams. Coordinate... ...four years of experience in IT operations and two years of...Full timeWork at officeRemote workFlexible hours
ITC Federal
Falls Church, VA5 days ago $112k - $179k
...Responsibilities Position Summary We are seeking an experienced Service Desk Manager to lead and oversee enterprise IT support operations within a federal government contracting environment. This role is responsible for managing daily Service Desk operations, supervising...Contract workFor contractorsRemote workShift workPeraton
Washington DC4 days ago- ...Alexandria, VA Clearance: Secret Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request...Remote work
CSV-TAUREAN
Alexandria, VA2 days ago $62k
...Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi,... ...requests and incident statuses. Lead incident response activities... ...Desk Leads and technical support teams. Track and manage high... ...requirements for DoD IT environments. Please note this...Temporary workRelocation packageLinksol Inc
Hyattsville, MD1 day ago- Job Brief The Service Desk Operations Manager (SDOM) is arguably one of the most critical... ...a 24/7/365 customer support center or service desk with... ...products. Proficient with enterprise ITSM tools (ServiceNow is preferred... ...v3 Expert Certification - IT Service Management, and...Contract workWork at officeShift work
- ...RESPONSIBILITIES Lead daily help desk operations by enforcing... ...consistent service delivery across client... ...environments. Manage client technology... ...resources, supporting professional growth... ...designDATA is an IT Managed Services... ...user training, and enterprise‑level consulting...Contract workTemporary work
Design Data
Washington DC17 hours ago - About DMI DMI is a leading provider of digital services and technology solutions... ...on end-to-end managed IT services, including... ...application development, DMI supports public sector agencies and commercial enterprises around the globe.... ...seeking a Service Desk Manager to lead for...Remote work
$85k - $100k
...Technology Job Summary The Service Desk Manager plays a crucial role in fostering... ...tier 1 and 2 technical support to ensure high-quality customer... ...with organizational standards. Lead efforts for staff onboarding... .... Establish and manage the IT Asset Management process, ensuring...Work at office- BCMC is seeking a TEN Lab Manager to support on-site incident response and IT operations for a U.S. Government customer in Arlington. You will act as the first line Help Desk for TEN Lab systems, assist with user setups, tickets, and asset management, and help implement...
$100k
Sikich LLC is seeking a Service Desk Supervisor in Alexandria, Virginia, to lead daily service desk operations and provide support in a large-scale enterprise environment of over 5,000 end users. This role involves mentoring service desk analysts, monitoring performance...- DMI (Digital Management, LLC) is seeking a Service Desk Manager to lead enterprise IT support operations in a federal government contracting environment in Washington, DC. The role focuses on delivering reliable incident response, user support, and service quality across...Full timeContract work
- ...Company | Contract Onsite - Service Desk Manager Washington, United States |... ...06/16/2026 Position Type: IT Managed Services / Service Desk... ...Service Desk Manager to lead a customer-focused Technical Service Desk supporting a large enterprise IT managed services environment...Contract workRemote work
- ITC Federal, Inc. is seeking a Service Desk Team Manager in Falls Church, VA, offering a hybrid work model. The ideal candidate will have 10+ years of IT experience, including 4+ in IT operations and managing a team of 20+. Responsibilities include oversight of Service...
- Service Desk Manager Job Locations: US-DC NetImpact Strategies has an opportunity for a Service Desk Manager supporting a federal customer's enterprise IT Service Desk and End User Support Services program. This... ..., DC. Responsibilities Lead daily operations of the enterprise...For contractorsLocal areaImmediate start
- The Heritage Foundation is seeking a Service Desk Manager in Washington, DC to lead a small team and ensure high-quality IT support for internal customers. You will develop desk procedures, manage incidents, and drive service improvements while maintaining a strong focus...
- The Desktop Support Manager oversees IT support operations for both a university campus... .... Key Responsibilities Lead Desktop Support, providing supervision... ..., and ensuring high‑quality service delivery. Qualifications 5... ...of asset management, Help Desk operations, ITSM ticketing...
- Water Environment Federation is seeking a Manager, IT Support in Alexandria, Virginia. The role entails overseeing daily IT support operations... ...lifecycle, and cooperating with IT vendors to enhance service delivery. Candidates must have over 5 years’ experience in IT...Work at officeRemote work
- A leading IT services provider is seeking a Desktop Support Manager in Washington, D.C. This role will oversee IT support operations for a university campus and an affiliated hospital. Responsibilities include leading a Desktop Support team, managing endpoint lifecycle...
- DMI is seeking a Service Desk Manager in Washington, DC to lead technical service desk operations. This role involves managing the lifecycle of IT incidents in a multi-site environment supporting over 700 users. The ideal candidate has strong experience in ITIL Framework...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Manager - Lead Enterprise IT Support. Be the first to apply!
Related searches
- IT support manager Alexandria, VA
- service desk manager Alexandria, VA
- director enterprise applications Alexandria, VA
- business opportunity manager Alexandria, VA
- director business analysis Alexandria, VA
- director of business systems Alexandria, VA
- senior business manager Alexandria, VA
- business manager Alexandria, VA
- new business executive Alexandria, VA
- director business analytics Alexandria, VA