Customer Service Agent
$26k - $87kGoulds Air Conditioning and Heating
Summary Overview
We are looking for a proactive and friendly individual to be the smiling face of our office. This position is vital for ensuring our customers have the best experience whether they are visiting or contacting us.
Key Responsibilities
- Welcoming and assisting visitors
- Managing and directing incoming calls
- Maintaining accurate records and filing systems
- Coordinating meetings and managing calendars
- Addressing customer concerns and providing solutions
- Managing office correspondence and emails
Qualifications
- High school diploma or GED
- Customer service or office experience preferred
- Strong organizational abilities
- Excellent written and verbal communication skills
- Knowledge of basic office software (e.g., MS Office)
Top Skills
- Problem-Solving
- Interpersonal Skills
- Communication
- Organizational Skills
Required Certifications
None needed
Company Benefits
- Comprehensive medical, dental, and vision plans
- Retirement savings plan with employer contributions
- Generous paid leave policies
- Career advancement programs
Closing Statement
Join us and be part of an energetic team that values customer service and fosters professional growth. Apply today!
EEO Statement
We are committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to creating an environment where everyone feels welcomed.
Salary/Compensation: $26,000 - $87,000 per year
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