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Team Lead - Customer Support & Quality Coach

Boldr

Boldr is seeking a Team Lead to oversee shift operations, mentor a team, and manage sensitive information with accuracy and speed. You will drive quality standards, monitor performance metrics, train new associates, and maintain clear communication across the team and management, acting as the POC for escalations and helpdesk management. The role requires strong leadership, customer focus, and the ability to collaborate across departments to deliver exceptional client experiences. #J-18808-Ljbffr Boldr

Vacancy posted 5 days ago
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