Safety Specialist

Safety, Quality & Compliance Specialist

As the Safety, Quality & Compliance Specialist of the Chick-fil-A Supply Distribution Center in Cartersville GA, you will support the application of regulatory compliance in multiple areas, including food safety quality assurance (FSQA) and environmental, health and safety (EHS). In addition, you will support the execution of risk management, contingency planning, safety and training for the warehouse and fleet teams dedicated to delivering exceptional customer service for Chick-fil-A® restaurant Operators. You will also help lead the warehouse and fleet team dedicated to delivering exceptional customer service for Chick-fil-A® restaurant Operators while ensuring adherence to the highest safety, quality and compliance standards. In this role, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care.

Shift: Wednesday-Saturday 7:00am-5:30pm

As the SQC Specialist, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, executing contingency plans, training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: FDA, USDA, DOT, OSHA and EPA. Other responsibilities include but are not limited to: HACCP, material handling equipment (MHE) certifications, stock recovery and sustainability.

In addition, a successful Safety, Quality and Compliance Specialist will:

• Evaluate and mitigate FSQA, EHS, and security hazards/vulnerabilities
• Lead execution of contingency plans dealing with recalls and withdrawals, disasters, etc.
• Train and support team leaders and provide guidance on FSQA, EHS, and security operational policies/practices
• Perform site level FSQA, EHS, and security monitoring inclusive of KPI management reporting
• Lead risk-based incident investigations (i.e., workplace safety, food safety, etc.)
• Complete required regulatory and security forms and reporting (e.g., OSHA 300)
• Monitor safety of warehouse and fleet activities and provide advice to leadership on actions and behaviors that support safety as a core value
• Instill a culture of safety, engagement and positivity that reflects Chick-fil-A values and serves Restaurant Operators
• Drive innovation in the warehouse and transportation operations
• Recognize contractor and employee concerns
• Collaborate with operations leadership regarding staff performance, identify and drive areas of improvement, and recognize team members' outstanding performance
• Support the Chick-fil-A Supply vision and strategy
• Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed
• Complete other activities as deemed valuable by the organization

To be successful in this role, you must have:

• High School Diploma
• At least 5 years of experience in warehouse/distribution environment
• Demonstrated functional knowledge and expertise in distribution: Standards, processes, systems, and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulations
• Compliance and risk performance metrics, measurement, and enforcement
• Employee training programs
• Working knowledge of innovations in supply chain, risk management, contingency planning, and contingency execution
• Effective computer and presentation skills for leading trainings
• Understanding of safety principles and concepts and loss prevention and reduction
• Experience in accident investigation, as well as knowledge of auditing and monitoring procedures
• Comfortability presenting to and collaborating with all levels of the organization
• At least three years in food distribution operations
• Ability to understand and communicate job-related information in English (reading, writing, and speaking) at the level reasonably necessary to safely and accurately perform the essential functions of the role, including, for example, understanding and safely following verbal instructions, completing documentation and work responsibilities, and accurately reading and interpreting company communications and policies like safety procedures, training, and tests

Ideally, you will have:

• Bachelor's Degree
• A keen understanding of warehouse design, layout and flow
• Undergone 24 hours of formal safety training each year for the past five years
• At least 10 years in warehouse operations supporting food distribution
• Working knowledge of DOT, FMCSA, EPA and OSHA regulations
• Proficiency in MS Suite (Excel, PowerPoint, Word)
• Experience in safety operations within food service distribution
• Certifications: HACCP, PCQI, CSP
• A demonstrated ability to perform and adapt in a changing environment

Required Years of Experience: 5

Preferred Years of Experience: 10

Travel Requirements: 10%

Required Level of Education: High School Diploma

Preferred Level of Education: Bachelor's Degree

Relocation Assistance Provided: No

Work Environment: Warehouse