Quality Assurance Analyst, Workday

Quality Assurance Analyst, Workday Quality Analysis & Change Management Location: Hybrid (Onsite presence in Adelphi, MD required 2‑3 days a week). This role is exempt, full‑time, regular, Pay Grade 2.2. The Q&A Analyst establishes and executes QA strategy for enterprise systems such as Workday, and tests integrations between Workday, custom applications (Node.js or similar), and third‑party platforms. Overview Responsible for defining quality standards, developing test plans, designing and executing integration and functional testing, and enhancing QA processes to deliver accurate, reliable, and high‑quality releases. Responsibilities Serve as the QA expert for Workday and integrated applications. Leverage central QA SOPs to develop, expand, and enhance QA processes, standards, documentation, and governance for Workday and integrated systems. Develop and execute comprehensive test strategies for Workday, Node.js‑based custom applications, and third‑party integrations. Develop detailed and scalable test plans, scenarios, and scripts aligned with business processes. Ensure thorough defect logging, triage, and verification; participate in triage and validation of production issues. Coordinate cross‑team testing efforts, particularly with the integrations team, to ensure adequate coverage and minimize bottlenecks. Execute functional, regression, and end‑to‑end testing for Workday modules (HCM, Finance, Payroll, etc.), custom applications built in Node.js or similar backend frameworks, and marketplace applications for Workday. Conduct comprehensive systems integration testing across Workday, internal systems, and external platforms; test file‑based, point‑to‑point, SOAP, and REST API integrations, including middleware components. Validate data accuracy, transformations, and mapping between source and target systems. Collaborate with integration developers and vendors to troubleshoot integration issues. Apply AI tools to optimize QA processes, enhance output quality, and accelerate deliverable completion. Collaborate with business analysts, developers, architects, and Workday/HRIS business teams to ensure requirements are clear and testable. Review functional and technical specifications, integration designs, and Workday business processes with non‑technical end users for clarity and testability. Conduct peer reviews of test plans and scripts; provide demos to business/UAT users, scrum teams, and manager. Provide input during sprint planning, refinement, and design discussions. Communicate risks, test status, and potential gaps to leadership and project/platform/scrum teams. Partner with Product Owners, Developers, HRIS teams, Scrum Masters, and Architects to deliver high‑quality releases. Participate in Agile ceremonies and provide clear communication on testing progress, risks, and dependencies. Support release readiness and provide QA sign‑off for production deployments. Oversee and drive UAT, facilitating testing activities and partnering with business stakeholders to gain a deep understanding of workflows. Ensure adherence to the UAT framework. Partner with business, development, and operations teams to resolve production issues, validate changes, and maintain system quality. Provide timely updates via dashboards, written or oral communication to manager and Scrum team, highlighting risks, successes, and opportunities. Qualifications Bachelor’s degree in computer science or equivalent field. 5+ years of QA experience testing enterprise applications. At least 3 years of hands‑on QA experience testing Workday configurations, business processes, integrations, and exposure to automation frameworks. Strong proficiency in integration testing across file‑based, API, middleware, and third‑party interfaces. Experience using API testing tools such as Postman. Proven data validation experience between source and target systems. Experience in a fast‑paced Agile environment and managing multiple simultaneous tasks. Excellent written and verbal communication skills for cross‑functional collaboration. High attention to detail, strong problem‑solving skills, and analytical thinking. Ability to influence and drive quality. Experience using Jira, Azure DevOps, or similar tools for test management and defect tracking. Open to working on shifting priorities in a fast‑paced environment. Team‑oriented mindset and curious attitude. Preferred Qualifications Experience with Workday Studio, Core Connectors, and EIBs. Experience with automation frameworks, such as Playwright using TypeScript for UI and API test suites. Strong experience developing automated test suites for Workday using proprietary tools such as Opkey or Kainos Smart. Experience with automation within CI/CD pipelines. Experience using LLM‑enabled tools to accelerate test automation. Background in HRIS, ERP, or enterprise application testing. Experience with MuleSoft or similar integration platforms. Equal Opportunity Employer The University of Maryland Global Campus (UMGC) is an equal‑opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations UMGC is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. Qualified individuals with disabilities shall not be excluded from participation in or denied the benefits of the university’s programs or activities. For accommodation requests, contact Employee Accommodations at employee‑View email address on click.appcast.io. Benefits Package Highlights 22 days of paid vacation, 15 days of sick leave, 3 personal days, 16 paid holidays (17 during election years). Comprehensive health coverage for individuals and families. Term life insurance, accidental death and dismemberment, long‑term disability. Flexible spending accounts for medical and dependent care. Retirement plans: ORP, MSRPS, 401(k), 403(b), 457(b), Roth options. Tuition remission for regular staff; spouses and children eligible after two years of service. Hiring range: $80,000.00 – $95,000.00. #J-18808-Ljbffr