Compliance Administrator

Compliance Administrator – Business Enablement Cambridge Trust – A Division of Eastern Bank Hiring Range: $22.74 – $36.55 Eastern offers a robust benefits and retirement package. Job Description The Private Banking Compliance Specialist supports the buildout and ongoing execution of Private Banking’s first-line compliance framework. This position serves as Private Banking’s designated Compliance Administrator under the Bank’s Compliance Program and acts as a primary first-line compliance resource for the division. Key responsibilities include compliance support for business initiatives, procedure development, compliance program administration, regulatory question coordination, self-testing, training follow-up, regulatory change support, SOX and business continuity coordination, audit and examination support, issue tracking, and corrective action follow-up. Serves as Private Banking’s designated Compliance Administrator and supports execution of the division’s assigned responsibilities under the Bank’s Compliance Program, leading compliance focused projects, coordinating deliverables, annual reviews, regulatory risk rating reassessments, attending Compliance Administrator meetings, training completion tracking, and communication of relevant compliance updates. Act as a primary first-line compliance resource for Private Banking personnel by researching, triaging, documenting, and coordinating responses to compliance-related questions. Lead the compliance workstream for Private Banking initiatives, new or revised products and services, vendor-related matters, client-facing materials, procedures, and process changes. Conduct or coordinate compliance self-testing based on the division’s compliance risk assessment, applicable regulatory risk ratings, and Compliance Program requirements. Serve as the Private Banking coordinator for assigned SOX, business continuity, and control related activities. Create, review, and maintain Private Banking policies, procedures, job aids, control documentation, and other compliance related materials. Coordinate Private Banking responses to audit, examination, compliance, SOX, BCM, and risk related document requests and other review activities. Requirements Education And Experience High school diploma or equivalent required. Bachelor’s degree with major coursework in business administration, finance, accounting, risk management, compliance, law, operations, or a related field preferred. Minimum of 3 years of relevant banking, compliance, risk, audit, operations, controls, or financial services experience. Experience coordinating deliverables, maintaining documentation, tracking open items, following up with stakeholders, and escalating issues in a business, compliance, risk, operations, or control environment. Experience supporting policies, procedures, testing documentation, issue tracking, audit or examination requests, regulatory change activities, or corrective action follow-up. Experience in first-line compliance, compliance program administration, compliance self-testing, SOX coordination, BCM administration, regulatory change coordination, audit support, or policy and procedure development preferred. Private Banking experience preferred. Working in a fast-paced environment with experience in managing multiple tasks simultaneously and prioritizing work efforts. Skills/Knowledge Working knowledge of banking operations, compliance requirements, operational controls, risk management practices, and documentation standards. Strong organizational skills with the ability to manage multiple deliverables, deadlines, action items, records, and stakeholder follow-ups. Strong written communication skills, including drafting, reviewing, and maintaining procedures, testing records, issue documentation, management responses, and correction action updates. Ability to research compliance related questions, gather relevant information, identify potential issues, document outcomes, and escalate matters appropriately. Ability to work effectively with Private Banking leadership and internal partners, including Compliance, Legal, Risk, Internal Audit, Product, Marketing, and other key stakeholders. Ability to work in a fast-paced environment, prioritize competing responsibilities, and support timely completion of compliance, control, and documentation related deliverables. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Experience with Archer and Salesforce preferred. EEO and Equal Employment Opportunity Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. #J-18808-Ljbffr