Project Coordinator: Scheduling & Customer Support

Job Title: Project Coordinator Salary: Hourly-Full-Time-$20.00-$24.00 Benefits: Health/Dental Insurance after 90- Days of employment, great vacation, and sick day policy Job Summary: As a project coordinator you will be responsible for the utilization of our technicians and vehicles, to maximize productivity and ensure prompt, courteous and efficient service to all customers. The Coordinator must be dependable, be a self-starter and have a “Can Do” attitude to work efficiently in a fast-paced environment. Job Duties/ Responsibilities Data Entry and Administrative You will use email, text, call management software to help perform the job You will be responsible for following procedures of verifying work completed, ensure all paperwork is being completed by technicians, and all job requirements are being met Collect and calculate timesheets by verifying hours daily Create routes, maps, and communicate job requirements for technicians Scheduling You will be responsible to track the availability of technicians to schedule jobs Identify emergencies and respond quickly to support and assist customers and technicians Ability to use geographical maps, Google Maps, and read/understand maps to schedule out jobs effectively and efficiently Customer Service You will be responsible to answer and manage incoming calls with customers and technicians Accurately keeping thorough documentation of each call on the log Builds clear and prompt communication with customers, the sales team, and be a resource to everyone in the organization Other duties as needed Qualifications & Requirements Must have intermediate skills in computer skills, type (45 wpm) with Microsoft Suite (Excel, Word, Internet) Must demonstrate excellent communication and listening skills Must be able to work M-F 8:00 a.m. to 5:00 p.m. and be available for some overtime Ability to handle pressure, juggle various task assigned, and meet deadlines #J-18808-Ljbffr Team Services Incorporated