Field Technician Level 2

Regional Travel Required Field Technician Level 2

Job involves performing additions, removals, and modifications to telecommunications equipment and wiring without supervision, including analyzing job specifications, resolving drawing issues, and performing in-process and final quality inspections. Key duties include adding/removing common systems equipment and wiring connections on non-working equipment, performing circuit modifications, and potentially leading Skill Level 1 and 2 Installers. This level requires proficiency in preparing MOPs and JIMs, as well as adherence to GR-1275 standards for Central Office and network equipment installation.

Responsibilities & Duties

• Unsupervised Work: Perform additions, removals, and modifications to existing equipment and circuits without needing direct supervision or direction.
• Equipment & Wiring: Add or remove common systems equipment, and add or remove wiring connections on non-working equipment.
• Documentation & Problem-Solving: Analyze job specifications, drawings, and documentation to resolve problems and provide work assignments to lower-level installers.
• Quality Control: Lead verification and continuity testing, perform in-process and final quality inspections, and mark or correct office record drawings.
• Technical Proficiency: Be proficient in preparing detailed Method of Procedure (MOPs) documents and Job Information Memorandums (JIMs).
• Quality Standards: Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer-specific standards.

Required Skills & Qualifications

• Demonstrated Proficiency: Proven proficiency at the Technician II level through experience and knowledge of Telcordia standards, often demonstrated via customer or installation supplier requirements.
• Leadership Potential: Capability to provide work assignments and lead lower-level installers (Skill Level 1 and 2).
• Technical Knowledge: Solid understanding of telecommunications systems, electronics, and networking.
• Problem-Solving: Strong problem-solving skills to diagnose issues and coordinate with teams.
• Communication: Effective written and verbal communication skills.
• Software Proficiency: Familiarity with relevant software, including Microsoft Office.

Key Differentiators from Skill Level 1

• Independence: The primary difference is the ability to work and resolve problems independently without supervision.
• Leadership: A Level 2 technician has the capacity to lead and provide guidance to Skill Level 1 technicians.
• Advanced Documentation: Proficiency in preparing detailed MOPs and JIMs is a requirement at this level.

Work Environment

• Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights.
• Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.