Assistant Director of Patient Services

Job Description

Job Description

Assistant Director of Patient Services (ADPS)

Brooklyn, NY | Full-Time | LHCSA | Exceptional Benefits + Warm Culture

A well-established and steadily growing Licensed Home Care Services Agency (LHCSA) in Brooklyn is seeking an experienced Assistant Director of Patient Services (ADPS) to join their leadership team. This agency serves clients across NYC and surrounding areas and is known for its warm culture, strong communication, and highly organized leadership structure.

This is an outstanding opportunity for an RN who has direct LHCSA experience and enjoys patient-centered oversight, clinical operations, and working in a supportive, mission-driven environment.

Why This Role Is Special

You’ll be joining an agency where support isn’t just cultural — it’s built into the systems, tools, and leadership model. The team is professional, thoughtful, and deeply committed to quality care and staff development.

If you value structure, mentorship, and a positive work environment, you will thrive here.

What You’ll Do

As the ADPS, you’ll work closely with the Director of Patient Services to ensure compliant, high-quality, and compassionate care. Responsibilities include:

• Overseeing day-to-day patient coordination within the LHCSA
• Supporting field nurses and HHAs with clinical questions and case management
• Reviewing plans of care, service changes, and compliance documentation
• Ensuring full adherence to LHCSA and NYS DOH regulations
• Assisting with audits, chart reviews, and QA initiatives
• Communicating professionally with families, physicians, and care teams
• Guiding office staff on clinical workflows and patient processes
• Contributing to operational improvements that enhance patient outcomes

LHCSA experience is required for this role.

What They Offer

A highly supportive, structured environment with:

• Full medical, dental, and vision insurance
• Paid time off + all Jewish holidays off
• Early Fridays every week (Shabbos hours)
• Flexible Friday start time (9 AM–11 AM)
• One remote Friday per month
• Childcare reimbursement
• FSA & life insurance
• Real career growth — ADPS → DPS opportunities with mentorship

Who We’re Looking For

• Registered Nurse (RN)
• LHCSA experience required (intake, patient services, field supervision, or DPS support)
• Strong clinical judgment and professionalism
• Excellent communication and relationship-building skills
• Ability to balance patient care oversight with operational leadership
• Warm, steady, team-oriented personality

Candidates from the frum community are welcome; the agency’s culture is warm, respectful, and highly work–life-balance oriented.

About Elite Connect

At Elite Connect, we match top healthcare talent with pre-vetted companies that value integrity, structure, and long-term employee success.

Apply Today

If you're an RN with LHCSA experience who loves patient care, teamwork, and meaningful leadership, this is an exceptional opportunity to step into a supportive, well-run Brooklyn LHCSA with room to grow.

Apply today to take the next step in your nursing leadership career.