Customer Success Manager
Sendblue
To apply please visit : We are seeking a dynamic, technical, customer-obsessed professional to lead our efforts in onboarding new clients, building long-term relationships, and driving engagement with our blue-bubble-powered platform. You’ll play a pivotal role in ensuring our customers achieve their goals while maximizing the value they derive from Sendblue. What You’ll Do: Customer Onboarding : Lead smooth and impactful onboarding experiences that set customers up for long-term success. Retention Strategy : Design and execute strategies to minimize churn and improve customer retention. Relationship Building : Cultivate trust and foster strong relationships with customers through regular check-ins, feedback sessions, and proactive support. Request Management : Ensure customer requests are addressed efficiently by coordinating with internal teams. Advocate for Customers : Represent customer needs and feedback within Sendblue to inform product development and business strategy. Insights and Reporting : Maintain a customer health dashboard and share actionable insights with the team to improve engagement and satisfaction. Upsell Opportunities : Identify and recommend new product features or upgrades that align with customer growth goals. What We’re Looking For: Experience with CRM systems (GoHighLevel, Close.io, Hubspot preferred). Experience building out advanced workflows using no-code automation tools like Zapier or Make highly preferred. Some experience in customer success, account management, or a similar role (SaaS or CRM experience preferred). Exceptional communication and interpersonal skills with the ability to build rapport quickly. Proven ability to manage multiple customer relationships and prioritize effectively. A proactive and problem‑solving mindset with a “figure‑it‑out” attitude. Passion for our technology and intuitive understanding of why customers need it. What We Offer: Competitive salary and performance-based bonuses. A high-energy and fast-moving environment. Comprehensive health benefits and unlimited PTO. Sendblue is revolutionizing how businesses communicate. If you’re excited about making a real impact and helping our customers grow with us, we want to work with you! #J-18808-Ljbffr Sendblue
$110k - $120k
...winning together. Come join our team as we develop new ways to improve the lives of working Americans. About the role The Customer Success Operations Manager builds and operates Branch’s scaled Customer Success model for approximately 1,000 non-managed accounts. At Branch,...SuggestedRemote workHome officeFlexible hoursBranch
New York, NY1 day ago- ...Join to apply for the Customer Success Operations Manager role at Cyera . Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose‑built for the cloud era,...SuggestedTemporary workWork at officeRemote work
Cyera
New York, NY1 day ago - ...Do Own the post‑sales data model in Salesforce (account health scoring, renewal tracking/opportunity management, and post‑sales activity), built to scale as our customer base grows. Design and maintain the renewal pipeline (stage definitions, forecasting methodology),...SuggestedContract work
Rogo
New York, NY16 hours ago $130k - $190k
...home service companies engage with their customers. Our AI-powered conversational agents handle... ...Role We're hiring a Revenue Operations Manager (Post‑Sales) to build, scale, and maintain the systems that power Customer Success, renewals, and expansion as we grow from 5...SuggestedContract workWork at officeImmediate startFlexible hoursNight shiftAvoca
New York, NY5 days ago$170k - $215k
...being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics... ...in one. About the Role As a Strategy & Operations Manager, Customer Success you will play a critical role in supporting and driving our...SuggestedHome officeFlexible hoursShift work3 days per weekGlossGenius
New York, NY1 day ago- An innovative automotive tech company is seeking an Enterprise Customer Success Manager to build relationships with dealerships and optimize their success through data-driven insights. The role requires experience with automotive clients, expertise in digital advertising...Remote job
- A growing technology startup is seeking a Customer Success Manager to deliver value to clients and ensure retention. This fully remote role requires at least 1 year of experience in customer success, helping florists grow their businesses, and driving adoption of Promenade...Remote jobLocal area
- Adelaide Metrics Inc. is seeking a Customer Success Manager to oversee key client relationships, ensuring a seamless experience across campaigns. This fully remote role is open to candidates in the Tri-State area and emphasizes collaboration with Sales and Analytics to...Remote job
$120k - $165k
Revenue.io is seeking a Customer Success Representative to drive customer engagement and success through its AI-driven platform. In this... ...include empathy, curiosity, persistence, and strong client management skills. The position offers competitive compensation, with on...Remote jobFlexible hours- A leading restaurant technology firm is seeking a Manager of Customer Success to engage and retain customers through online ordering and marketing solutions. This role requires over 5 years of relevant experience and a strong focus on customer satisfaction and performance...Remote job
$115k - $150k
Customer Success Manager, West job at Vercel. Remote. About Vercel: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson...Remote jobWork from homeFlexible hours- ## Customer Success Manager (Remote)US - Remote · Full-time · Mid-Senior#### About The Position**Revuze is an AI Enterprise SaaS company that helps the world’s leading brands truly understand their customers. Using advanced AI and machine learning, we analyze Voice of...Remote jobFull time
- Itlearn360 is seeking a Remote Customer Success Manager focused on upselling. This role involves achieving cash collection targets and ensuring high customer satisfaction. The ideal candidate will have 3-4 years of experience in sales or account management, with familiarity...Remote jobWork from home
- Remote Customer Success Manager job at Enerex. Remote. Company Description Enerex is a leading SaaS provider dedicated to empowering energy suppliers and brokers with cutting-edge solutions that streamline operations and drive success. Our flagship platform, Sparkplug...Remote jobWork from homeHome office
$165k
Customer Success Manager at Chainguard, Remote (United States) Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software that engineers and AI agents rely on, Chainguard helps organizations...Remote jobLocal areaFlexible hours$115k - $150k
Vercel is seeking a Customer Success Manager to join their remote team in the United States. You will manage a portfolio of Enterprise customers, driving success through strong relationships and aligning Vercel's solutions with their business objectives. The ideal candidate...Remote jobFlexible hours$25 - $35 per hour
Remote Customer Success Manager Company: Del Toro Insurance Compensation: USD 25 - 35/hour Location: Remote: United States Mission of Del Toro Insurance: “Our mission is to empower aspiring entrepreneurs to achieve professional, financial, and personal fulfillment in...Remote jobContract work- ..., based on performance and milestones Those who prefer advancement based on merit rather than tenure Prior experience in sales or customer-facing roles is helpful but not required. Compensation & Growth Compensation is performance-based pay tied to individual effort and...Remote job
- ...authentic videos that convert. We’re growing and looking for a Success Manager who’s confident, proactive, and thrives on helping clients... ...well‑being How to apply? Send your LinkedIn URL or CV to: Customer Success Team Lead Please answer this in your email: What kind...Remote job
$106.4k - $138.4k
A leading mental health service provider is hiring a Senior Customer Success Manager to manage enterprise customer relationships. This fully remote role requires at least 5 years of experience in account or customer management, and a passion for transforming mental healthcare...Remote job- ...freundliche Kommunikation . Identifikation wiederkehrender Probleme und Verbesserung unserer Lösungen. Enge Zusammenarbeit mit dem Customer Support Team zur Sicherstellung der Kundenzufriedenheit . Qualifikation Hohe Eigenmotivation und Ergebnisorientiert (SMART Goals...Remote job
$65.6k - $82k
Sinch is looking for a Customer Success Manager II to oversee a portfolio of customers in the United States, particularly Georgia. This role involves proactive engagement to ensure customer success through strategic planning and collaboration with various teams. The ideal...Remote job- A leading technology company is seeking a Customer Success Manager to be a trusted advisor, owning the success of partnerships with customers. The role involves building strong relationships, monitoring account health, and ensuring customer satisfaction. Candidates should...Remote job
$75k - $90k
...Agency Customer Success Manager New York, New York, United States Are you passionate about being at the forefront of the ever-evolving digital advertising industry? Do you thrive on proactively enabling agency partners, driving adoption, and helping agencies deliver...Worldwide- ...Customer Success Manager PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI timekeeper helps attorneys capture billable time automatically...
- ...Onboarding Customer Success Manager Du mchtest nebenbei etwas Sinnvolles tun und Menschen beim Start in ihren neuen Job untersttzen? Dann ist dieser Minijob genau das Richtige fr dich! Als Onboarding Customer Success Manager (m/w/d) begleitest du am Wochenende unsere...Remote work
- smartkündigen OHG sucht einen Customer Success Manager (B2C) in den USA, der eigenverantwortlich ein Kundenportfolio von über 2.000 Kunden betreut. In dieser Rolle bist du der zentrale Ansprechpartner, sorgst für optimale Kundenbetreuung und Lösungen, und trägst aktiv...Remote job
- Wir suchen einen Customer Success Manager (B2C) der eigenverantwortlich einen festen Kundenstamm von ca. 2.000+ Kunden betreut. Du bist der zentrale Ansprechpartner und sorgst dafür, dass unsere Kunden optimal betreut werden, Lösungen erhalten und eine durchgehend positive...Remote job
$100k - $140k
TytoCare is seeking a Strategic Customer Success Manager to oversee high-value Enterprise and Strategic customers in the US. This remote role requires a proactive approach to ensure client retention and advocacy through strong engagement and relationship-building with...Remote job- Customer Success Manager job at Doppel. Remote. What we're looking for Our business is growing fast, so we're expanding our customer success team! The ideal candidate has exceptional work endurance, embraces working in a fast-paced, unstructured environment, and is looking...Remote job
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