Business Banking Relationship Manager

Responsibilities Managing the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk Identifying and referring specialized small business opportunities and solutions to clients while conducting small business relationship reviews Delivering a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time Fostering relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities Leveraging knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals Supporting execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment Coaching, developing, guiding, and delivering feedback to associates and clients while embodying a client and employee-centric culture Qualifications Proven success in consultative sales in financial services and/or business-to-business sales Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers Passionate about outside sales and enjoys spending time prospecting Motivated to enhance existing relationships and exceed sales goals Can analyze financial conditions of clients and industry trends Can understand and interpret financial statements and cash flow analysis Excellent communication skills and demonstrated leadership ability Enjoys partnering and negotiating with a team of bank employees to solve client issues Demonstrated management of a client portfolio with focus on relationship development and deepening Thorough knowledge of small business financial products and services Familiarity with CRM platforms and other banking systems #J-18808-Ljbffr