Sales Support Specialist

Sales Support Specialist

The Sales Support Specialist is a seasoned professional role applying in-depth disciplinary knowledge to develop new techniques and improve processes/work-flow for the area/function. It integrates subject matter and industry expertise within a defined area, with in-depth understanding of how areas collectively integrate and contribute to functional and overall business objectives.

This role evaluates moderately complex and variable issues with substantial potential impact, requiring good analytical skills to filter, prioritize, and validate complex/dynamic material from multiple sources. It involves professional judgment in interpreting data, results, and systematically communicating information.

This Sales Support role provides on desk support to the sales force, focusing on improved client experience and sales efficiency. It requires technical product knowledge, an understanding of end-to-end infrastructure, and skilled collaboration with internal stakeholders, control groups, and senior leadership.

Responsibilities include:

• Sales Support Specialist provides sales support coverage across Spread Product Sales, Syndicate and Private Markets
• Work closely with business heads and relevant stakeholders on ongoing business operations and deploying new business strategies
• Drive administrative, operational, reporting and quality improvements for the business working closely with other stakeholders
• Assist with internal/external audit reviews and inquiries
• Partner with other SP Business Execution, Risk and control, and other stakeholders to deliver on business strategies
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Serve as point of contact for all escalation for the business
• Performance of data analysis and presentation of Sales relevant Key Performance Indicators, such as Client Valuation and Production
• Re-engineering / automation of high impact processes to improve sales / client experience
• Experience with Sales management systems/policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations

Qualifications:

5-8 years of experience

Sales support experience

Excellent knowledge of the Investor Services

Excellent computer skills with MS Word, Outlook, Excel and PowerPoint

Proven communications and project management skills

Job Family Group: Institutional Sales

Job Family: Institutional Sales Support

Time Type: Full time

Primary Location: Tampa Florida United States

Primary Location Full Time Salary Range: $79,120.00 - $118,680.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date: Jul 08, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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