LN Concerts, Ticketing Coordinator

Ticketing Coordinator

Live Nation Concerts is seeking a Ticketing Coordinator to support the ticket operations team for its marquee-promoted shows at third-party venues. This detail-oriented position requires excellent organizational, problem-solving, and multitasking skills, and the ability to work efficiently, accurately, and effectively under pressure. The ideal candidate will have strong customer service skills and the ability to foster strong working relationships with senior executives, partners, and clients at all levels of the organization.

Support day-to-day ticketing operations for Live Nation promoted events across assigned venues and markets.

Monitor ticket sales activity and prepare sales reports, performance summaries, and inventory updates for distribution to booking, ticketing, and operational stakeholders.

Collect, maintain, and analyze ticket inventory data across multiple ticketing platforms to support event management and reporting efforts.

Manage internal ticket order requests for Live Nation promoted events, ensuring accurate processing, tracking, fulfillment, and adherence to company policies.

Assist with daily financial reconciliation activities, reporting processes, and departmental recordkeeping to ensure accuracy and compliance.

Serve as a liaison between Live Nation ticketing teams, local promoters, Ticketmaster representatives, venue box offices, and third-party ticketing partners.

Support event setup activities by coordinating with venue box offices and ticketing partners to establish event configurations, manage ticket holds, process orders, and facilitate ticket releases.

Perform quality assurance reviews of events to ensure accurate event setup, pricing, inventory allocation, seating configurations, and customer-facing information.

Maintain accurate ticketing records, documentation, and operational files in accordance with company standards and procedures.

Ensure compliance with all Live Nation ticketing initiatives, operational standards, policies, and procedures.

Provide onsite event support as needed, assisting with box office operations, ticketing-related issues, and stakeholder requests.

Assist Ticketing Managers, Senior Ticketing Managers, and Directors with special projects, reporting requests, process improvements, and operational initiatives.

Participate in team meetings, training programs, and professional development opportunities.

Perform additional duties and responsibilities as assigned.

Bachelor's degree from an accredited institution or equivalent combination of education and relevant professional experience.

12 years of experience in ticketing operations, box office administration, event operations, entertainment, hospitality, or a related field.

Experience with Ticketmaster systems and ticket operations strongly preferred.

Strong organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet deadlines in a fast-paced environment.

Excellent verbal and written communication skills with the ability to effectively interact with internal teams, venue partners, and external stakeholders.

Strong analytical and problem-solving skills with attention to detail and a commitment to operational excellence.

Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and related business applications.

Ability to learn ticketing systems, reporting tools, and operational processes quickly and effectively.

Demonstrated ability to prioritize tasks, follow through on assignments, and manage responsibilities independently.

Strong interpersonal skills with a collaborative and team-oriented approach to work.

Ability to work effectively under pressure while maintaining professionalism and attention to detail.

Flexible schedule with the ability to work evenings, weekends, and holidays as required by business and event needs.

Willingness to work onsite and provide event support when required.

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

The expected compensation for this position is:

$23.78 USD - $29.72 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Live Nation Entertainment