HR Generalist

HR Generalist

We are seeking an HR Generalist to support Human Resources operations across Live Nation's Latin America region, including Brazil, Chile, Argentina, Peru, Dominican Republic, and other markets as the business grows. Reporting to the Director of HR Operations - LATAM, this role will provide hands-on support across HR operations, workforce administration, employee relations, recruiting, compliance, and regional growth initiatives. The HR Generalist will partner closely with local partners and employees, as well as global HR, Legal, Finance, IT, and Recruiting teams, to deliver consistent, and responsive HR support. This role requires comfort working across countries, cultures, time zones, and fast-paced live entertainment environments, with international travel as needed.

This role will:

• Support day-to-day HR operations across LATAM, including onboarding, offboarding, job changes, and employee data maintenance through our HRIS (Workday)
• Responsible for general Employee Relations activities, including coaching and counseling for managers and employees.
• Act as a trusted point of contact for employees locally and globally, responding to questions about HR programs, policies, resources, systems, and procedures.
• First escalation point for employees in resolving conflicts/complaints - Investigate complaints, prepare findings and resolutions for review by the Director of Human Resources and the appropriate members of management.
• Ensure proper administration and adherence to Corporate policies and procedures.
• Act as liaison between the Recruiting team and the Hiring Manager, responsible for all administrative duties related to recruiting and selection and ensuring that the best possible candidates are hired into each position.
• Serve as an accessible first point of contact for employees and managers on HR policies, processes, benefits, workplace concerns, and general employee relations matters.
• Help ensure HR practices and employment documentation comply with applicable local labor laws, company policies, and regional requirements; escalate complex or high-risk matters promptly.
• Prepare reports, audit data, and track HR metrics, open actions, and compliance requirements across LATAM countries.
• Support additional HR programs and projects assigned.

This person will bring:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
• 3-5 years of Human Resources experience; experience in entertainment, hospitality, events, or another fast-paced, service-oriented industry is preferred.
• Fluency in Spanish and English required; Portuguese proficiency is a plus.
• Proven ability to deliver proactive HR practices and initiatives.
• Track record of rapidly establishing effective working relationships and able to work comfortably with remote teams.
• Detailed knowledge and understanding of the wider external HR environment and how best practice can be adapted /developed to support division strategies.
• Knowledge of employment law and HR best practices.
• Proficiency with Workday or a comparable HRIS.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Sound judgment and the ability to handle sensitive and confidential information with integrity and professionalism.
• Strong written, verbal, and interpersonal communication skills.
• Ability to travel internationally as needed.