1st Line Service Desk Analyst (Remote)

Adaptavist

Remote job

Adaptavist is seeking an Associate Service Desk Analyst to provide 1st level service support for Managed Services customers. You will manage incidents efficiently, ensuring rapid resolution to maintain customer satisfaction. The ideal candidate is proficient in German and English, familiar with SLAs, and experienced in IT support ticketing. This role offers a remote-first working environment and encourages a diverse team culture. #J-18808-Ljbffr Adaptavist

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Vacancy posted 1 day ago

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