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Academic Advisor II

University of North Carolina at Charlotte

Position Number: 004519

Department: College of Engineering (Col)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

This position serves undergraduate and graduate students within the Mechanical Engineering Technology, Electromechanical Engineering Technology, and Applied Energy and Electromechanical Engineering programs, as well as students in transition, prospective high school and transfer students into these programs. Using a developmental model approach, Academic Advisors work with students so that students develop the knowledge and skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. Advising services encompass a range of interactions with students from individual and small group meetings to email and virtual. Advisors also provide orientation to new students, support to first-generation college students and transfer students, intervention programs for at-risk students, and graduate students. ET advisors have the ability to work autonomously in a complex, team-oriented academic office with significant student traffic, have a commitment to student success and the ability to listen and analyze academic needs, will collaborate with faculty in the Engineering Technology programs to provide additional information/services/ programming to majors, will participate in new student orientations ( NSO ), Admitted Students Days, Open House Events, Discover Engineering Day, and other events as necessary, generate reports on academic progression, graduation-oriented advising, process degree clearance for undergraduate students, and develop a thorough working knowledge of campus support services and referral processes.

Summary of Position Responsibilities

The academic advisor is primarily an implementer of a developmental advising model that involves a tailored series of interactions and communications using advising tools and systems designed to address the specific needs of the students served by the advising office. This tailored developmental approach acknowledges that individual student profiles and those of student cohorts may differ not only at the onset of the student’s academic experience but throughout their academic career. The advisor must have the experience, education, and background necessary to serve the educational function of an advisor. However, he or she is doing so in a context developed with department leadership.

Specific functional areas include:

  • Academic advising

  • Monitor at-risk students and develop and oversee a Student Action Plan for students placed on Academic Probation

  • Collaborate with Program Directors to implement academic success initiatives to proactively retain at-risk students.

  • Student services support to graduate students in ET programs

  • Commitment to student success and the ability to listen and analyze academic needs.

  • Collaboration with faculty to provide additional information/services/programming to majors

  • Reporting on academic progression and graduation-oriented advising

  • Degree clearance for undergraduate students

  • Thorough working knowledge of campus support services and referral processes

Minimum Experience / Education:

  • A master’s degree in academic advising, student services, higher education, engineering, or a related field is required.

  • Three to five years of experience involving student academic advising in a higher education setting.

Preferred Education Skills and Experience:

  • A working knowledge of BANNER , Ellucian, Navigate 360, and/or DegreeWorks preferred.

  • Experience working with STEM majors preferred.

  • Experience working with medium to large student caseloads preferred.

  • The candidate must also be attentive to detail, possess strong organizational skills with the ability to prioritize while multitasking, and manage tasks in an efficient and timely manner.

  • Excellent communication and interpersonal problem-solving skills are a must.

  • Ability to interact effectively with advisees, staff, and faculty is required.

  • A viable candidate must comprehend and abide by federal and university student confidentiality requirements.

  • Proficient use of computers (Google Suite, Excel, Word, PowerPoint) is necessary.

Vacancy posted 2 days ago
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