Sales Account Manager

Responsibilities

Kforce has a client that is seeking a Sales Account Manager in Frisco, TX.Summary:This position is central to our customer retention strategy, proactively engaging customers throughout their renewal lifecycle. Beyond simply processing transactions, you will serve as a primary point of contact, ensuring our customers not only continue to find value in our products but also discover new opportunities to grow with us.Your primary responsibilities will be to secure renewals and identify and act on opportunities to upsell and cross-sell. This requires a deep understanding of customer objectives, the ability to articulate our value proposition effectively, and a commitment to finding solutions that meet their evolving needs. The ideal candidate will be adept at navigating sales conversations and independently driving positive commercial outcomes for both the customer and the business.Responsibilities:

• Manage the full renewal cycle, from initial communication to contract close; Proactively engage with customers to discuss upcoming renewals, address any concerns, and ensure a smooth, timely process
• Actively listen to customer needs and challenges to identify and introduce additional products, services, or upgrades that will enhance their success and expand our footprint within their organization
• Leverage strong sales acumen to guide customers through commercial discussions; Effectively position value, handle objections, and drive conversations toward outcomes that benefit both the customer and the business
• Lead commercial discussions, including pricing negotiations, to secure renewals; Tactfully address and resolve any customer concerns or obstacles to ensure a successful outcome

Skills

• 2-5 years of experience in a renewals, account management, or inside sales role, preferably within a B2B, SaaS, or technology environment; A proven track record of retaining and growing customer accounts is essential
• Demonstrated ability to navigate sales conversations with skill and confidence; Comfortable positioning value, identifying buying signals, handling objections, and guiding customers toward mutually beneficial outcomes
• Strong verbal and written communication skills with a proven ability to negotiate and persuade customers toward a positive outcome
• A strong commitment to customer satisfaction and a passion for building long-term relationships that drive mutual growth
• Proficiency in Salesforce is required; Experience with call intelligence platforms (e.g., Gong or similar), scaled outreach tools, and account management or CRM systems is strongly preferred
• Excellent organizational and time-management skills, with the ability to manage a high volume of tasks and deadlines while maintaining a focus on individual customer needs
• Comfort operating in an environment where processes, tools, and strategies are being built and refined in real time; You see change as an opportunity, not a disruption, and you bring a solutions-oriented mindset to evolving workflows
• Ability to take initiative in addressing customer needs and a proactive approach to managing responsibilities and achieving targets
• Ability to collaborate effectively with internal teams to ensure a holistic approach to customer success

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.


We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.


Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.


This job is not eligible for bonuses, incentives or commissions.


Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."