Care Promoter 1

We’re changing lives every day for patients and team members. We’re looking for innovative and entrepreneurial people with a strong work ethic to join our growing primary care team. Essential Job Duties/Responsibilities Measures and records patient vital signs; records patient interview and medical history. Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel. Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient. Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel. Perform non‑critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests. Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision. Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times. Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician. Upon physician approval and authorization, calls in prescriptions to the pharmacy using the ChenMed Rx system. Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls. Performs other duties as assigned and modified at manager’s discretion. Knowledge, Skills & Abilities Excellent interpersonal and customer service skills with compassion and empathy towards patients and families. Exceptional oral and written communication skills, time management skills, and organizational skills. Ability to effectively collaborate and partner with team members, including physicians, clinicians, nurses, case managers, and front desk staff. Mindset focused on resolving problems for patients and achieving team goals. Knowledge of medical products, terminology, services, standards, policies and procedures. Skilled in basic phone and computer operation. Detail‑oriented to ensure accuracy of reports and data. Ability to maintain effective and organized systems to ensure timely patient flow. Ability to act calmly in busy or stressful situations. Proficient in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel. Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed. Spoken and written fluency in English. Education And Experience Criteria High school diploma or equivalent education (GED) required. Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training required. A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience. BLS for Healthcare Providers required. Experience working with geriatric patients is a plus. EMR system experience preferred. Pay Range $17.0 - $24.26 Hourly. The posted pay range represents the base hourly rate or base annual full‑time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions. Employee Benefits We offer comprehensive benefits, career development and advancement opportunities, and work‑life balance to support our team members. #J-18808-Ljbffr ChenMed