Customer Support Coordinator
Titan America
Titan America - - Responsibilities: Communicate and follow up with customers, sales team, credit, accounts receivable; scale house and internal plants; provide customer care; Maintain and set up customer master price list; maintain customer master files for fuel surcharge and ship-to locations; Run weekly and monthly reports; coordinate with Logistics on freight matters; manage proof of deliveries from haulers; Research and resolve billing issues; handle returns and load diversions; use problem solving techniques to engage others when needed; Crosstrain and provide support in multiple capacities within the team
Vacancy posted 4 days ago
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