Global CX Workforce Manager (Remote-friendly)
Harvey
Harvey, a rapidly growing AI‑driven legal services platform, is hiring a Global CX Workforce Manager. You will build and own the workforce‑planning function for our 24/7 global support across AMER, EMEA and APAC, translating growth, launches, and region changes into forecasts, staffing plans, and schedules.
Lead capacity reviews, establish models and dashboards, and partner with regional leaders to ensure service quality while scaling a high‑performing customer‑experience operation.
#J-18808-LjbffrVacancy posted 6 hours ago
Similar jobs that could be interesting for youBased on the Global CX Workforce Manager (Remote-friendly) in Phoenix, AZ vacancy
- ...Harvey is building a global CX workforce and is seeking a Global CX Workforce Manager to own demand and capacity forecasts, build scalable models, and run regular... ...assess how AI and automation affect staffing. This remote role covers the United States. #J-18808-LjbffrRemote work
Harvey
New York State4 days ago $120.9k - $181.3k
...capacity we need and where we need it at rapid speed.The Global CX Workforce Manager will build and own the workforce-planning function for our... ...addition to core workforce management."This role is open to remote candidates located in: Arizona, California, Colorado,...Remote workTemporary workFlexible hoursShift workWeekend workHarvey
San Francisco, CA6 days ago- ...and professional services with frontier AI and a global CX workforce. We’re seeking a Global CX Workforce Manager to forecast demand, plan staffing across... ...improve throughput, QA, and customer satisfaction. Remote-friendly for eligible U.S. states. #J-18808-LjbffrRemote work
Harvey
California City, CA4 days ago - ...Harvey is hiring a Global CX Workforce Manager to own forecasting, capacity planning, and scheduling for a multi-region, 24/7 support organization... ..., and Ops to optimize capacity while maintaining service quality. Remote-friendly with broad U.S. coverage. #J-18808-LjbffrRemote work
Harvey
Williamstown, NJ3 days ago - ...Harvey is seeking a Global CX Workforce Manager to design and scale our workforce planning across AMER, EMEA, and APAC. You will forecast demand... ...with regional leaders to operate as one connected team. Remote-friendly, with a focus on scalable processes for a growing SaaS/...Remote work
Harvey
Bastrop, LA3 days ago - ...Harvey is seeking a Global CX Workforce Manager to own and scale our workforce-planning function across AMER, EMEA, and APAC. You will translate product growth, regional expansion, and service changes into forecasts, staffing plans, schedules, and investment recommendations...Remote work
Harvey
Central City, CO3 days ago - ...Harvey is seeking a Global CX Workforce Manager to build and own the workforce-planning function for its expanding 24/7 support organization across AMER, EMEA, and APAC. You will translate growth and product launches into forecasts, staffing plans, and schedules while...Remote work
Harvey
United States4 days ago $120.9k - $181.3k
...Harvey is seeking a Global CX Workforce Manager to own the workforce-planning function for our 24/7 global support organization across AMER, EMEA... ...while maximizing capacity. This role is open to remote candidates in the United States, with compensation range $...Remote workHarvey
Madison, WI2 days ago- ...Harvey is seeking a Global CX Workforce Manager to design and own the workforce-planning function for our 24/7 global support team. You will translate growth and product changes into forecasts, staffing plans, and schedules while preserving service quality. You'll build...Remote work
Harvey
United States2 days ago - ...Harvey is seeking a Global CX Workforce Manager to own and scale our workforce-planning function for a 24/7, multi-region support operation. You... ...regional managers with a single global planning framework. Remote-ready with strong analytics and leadership skills. #J-18...Remote work
Harvey
New York, NY2 days ago - ...Harvey is seeking a Global CX Workforce Manager to own demand and capacity across AMER, EMEA, and APAC. You will translate growth into staffing plans, schedules, and investments while maintaining our service-quality bar. This hands-on builder will establish models,...Remote work
Harvey
United States4 days ago - Harvey is hiring a Global CX Workforce Manager to own the workforce-planning function for our 24/7 global support organization. You will translate growth into forecasts, staffing plans, schedules, and investment recommendations while protecting service quality. You'll establish...Remote job
- ...Coinbase, Inc. is seeking a Senior Manager, Workforce Management within the Customer Experience organization... ..., and cost modeling across Consumer CX lines, partnering with senior leaders to... ...across the broader organization. Remote-first with quarterly in-person surges....Remote work
Coinbase
New York, NY3 days ago - Harvey is seeking a Global CX Workforce Manager to build the workforce-planning function for our 24/7 global support. You will translate growth into forecasts, staffing plans, and schedules while protecting service quality and cost. This hands-on role demands designing...Remote job
$126.06k - $208.02k
...put AI to work for people. Job Description Global Partner Manager – Autonomous Workforce/GBS Role Summary Strategic partners win when... ...with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned...Remote workWork at officeImmediate startFlexible hoursServiceNow
Silver Spring, MD25 days ago- ...ParcelHero is a remote-first, high-growth tech business expanding into the US and Europe. We seek a Customer Service Manager to lead team leaders and a 50-strong remote team, drive service... ...and business customers as we scale globally. You will drive cross‑department collaboration...Remote work
ParcelHero
United States3 days ago $116k - $151k
...technology. Auvik’s network management software helps IT... ...ever to be able to remotely monitor and manage network... ...function for Auvik's Global Support organization.... ...technical input into customer‑friendly guidance, and present... ...diverse and inclusive workforce. If you’re excited...Remote workFull timeWork experience placementLocal areaImmediate startWork from homeFlexible hoursAuvik Networks Inc.
New York, NY3 days ago- ...Resources Business Partner to support leaders and employees globally. You’ll partner across employee relations, performance management, compensation, compliance, HR operations, and workforce planning in a remote-friendly role with hybrid options for the Chicago area. You’ll...Remote work
Openkrill
New York, NY2 days ago - ...electronics to plants, and we’re shaping a new live commerce era. As a remote co-located team, we move fast and value planning, problem... .... This role partners with leaders to design org strategy, workforce planning, and team development for a large, distributed #J-1880...Remote work
Whatnot
Seattle, WA3 days ago - ...business-critical functions. You will build and coach a global talent team, transform hiring processes, and partner with executive stakeholders to align workforce plans with Cohere's growth. This remote-friendly role offers exposure to a fast-scaling AI company, with a...Remote work
Cohere
New York, NY3 days ago - ...records and information management, digital transformation... ...Senior Manager, Workforce Intelligence to join our... ...Customer Excellence (CX) team. In this role,... ...generation. Lead and mentor a globally distributed team in... ...Flexible Work Options: Remote/hybrid options supporting...Remote workFull timeFlexible hours
$230k - $250k
...workflows in the world's most remote places.This is a rare... ...is hiring a Global Head of Talent Acquisition... ...system architecture, workforce planning alignment, and... ...to their closest friends. If you set that as your... ...our core recruiting OS, managing workflows, interview kits...Remote workLocal areaWorldwideFlexible hoursSkylo
Mountain View, CA7 days ago$150.2k - $206.58k
...looking to hire a Director, Global Customer Support for the Customer... ...Organization: Guide change management, preparing teams for launches... ...products, values, and global CX model. Building strong... ...for them. Sprout maintains a remote workforce in many places in the United...Remote work16 hoursContract workFor contractorsWork at officeLocal areaImmediate startWork from homeHome officeFlexible hoursShift work$170k - $200k
...you join Veralto’s vibrant global network of 14 operating companies... ...across operating companies.Manage category productivity... ...for eligible rolesA flexible, remote-friendly work environmentPaid holidays... ...visible and not, found in our workforce, workplace and throughout...Remote workContract workWorldwideFlexible hoursShift workVeralto
Loveland, CO4 days ago- ...Harvey is seeking a Global CX Workforce Manager to own demand and capacity forecasting across regions, shifts and channels. You will build robust models, run weekly to quarterly reviews, and establish global scheduling standards while collaborating with regional managers...Remote workShift work
Harvey
Athens, GA3 days ago - ...status quo for the better. Chiesi Global Rare DiseasesChiesi Global... ...for the position of Sr. Manager, Patient Advocacy in the Global... ...development in our dynamic, friendly environment with access to resources... ...working arrangements, remote work options, and tax assistance...Remote workHourly payLocal areaRelocation packageFlexible hours
Chiesi
Boston, MA4 days ago - ...CSAA Insurance Group (CSAA IG) seeks a Sr Manager, People Systems & Workforce Insights to lead the technology ecosystem for People and Community... ..., and partner with senior leaders on AI usage and workforce insights. Remote-friendly with national scope. #J-18808-LjbffrRemote work
CSAA
Montpelier, VT3 days ago - ...Overview:As the SIOP & Sourcing Manager at Teton Outfitters, you will... ...Operations Planning (SIOP), global sourcing, and quality... ...will lead a team of on-site, remote, and international employees... ...ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE...Remote workFull timeContract workFor contractorsWork at officeLocal areaOverseasRelocation package
Polaris Industries
Rigby, ID4 days ago $94k - $98.5k
...About ASME ASME helps the global engineering community develop... ...-career engineers to project managers, corporate executives, researchers... ..., Industry Partnerships, Workforce Development to lead employer... ...This role is eligible for a remote work arrangement. Periodic business...Remote work- ...Lead global mobility, immigration, and people relations initiatives for a global workforce. Combine strategic oversight with hands-on project execution and HR guidance. Key Responsibilities: Manage relocation and immigration programs, vendors, and compliance risks. Advise...Remote workRelocation
jobgether
United States9 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global CX Workforce Manager (Remote-friendly). Be the first to apply!
Related searches