Box Office Supervisor - Full Time (Flamingo LV)

divh2Box Office Supervisor/h2pA Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. Will instruct and train new hires for the Box Office while assisting in implementing new information and training to existing sellers as needed or required by Box Office Manager/Asst. Manager. Can also process refunds, handle guest situations, and have all the knowledge available for the agents as it is needed at any given time. Box Office Supervisor will effectively impact ticket sales growth for all CET shows and entertainment venues by offering the best guest experience. Box Office Supervisor will coach sellers and inspire growth./ph3How You Will Create the Extraordinary/h3ulliResponsible for VIP and Executive ticketing at the direction of the Box Office Manager/Asst. Manager/liliResponsible for seat inventory management as directed by the Box Office Manager/liliEnsure smooth and efficient ticket operation and provide work direction and motivation to employees./liliResponsible for all Box Office locations and Theater operations in absence of the Box Office Manager/Asst. Manager./liliReview guest complaints and take appropriate action where necessary./liliSupervision and training of new and existing Box Office Sellers./liliAssists with implementation of departmental policies and special projects./liliAccuracy in all job-related duties./liliSubmitting new events for on-sale, responsible for all steps in the process of a new on-sale, including placing holds, checking for accuracy, communicating new event info to staff and other properties./liliResponsible for Seller Attendance and Over Short Tracking/liliResponsible for High Level Financial Reporting for Settlements/liliTroubleshooting various night of show issues such as tickets not scanning, transfer and exchange account issues, fraudulent tickets, etc./liliAttending employee engagement meetings. Implementing various activities, procedures, and outings to boost ticket seller general morale and happiness./li/ulh3What You Will Need/h3ulliBachelors degree preferred; high school diploma./liliOne to three years related experience./liliStrong computer skills and knowledge, handling casino guests, maintaining and releasing seating blocks, and event set-up using ticketing system./liliKnowledge in accounting procedures, cash handling and reconciliation practices. Ability to add, subtract, multiply and divide in all units of measure./liliAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and deal with abstract and concrete variables./li/ulpBugsy Siegels desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, were still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be./ph3Job Info/h3ulliJob Identification 83008/liliJob Category Entertainment/liliJob Schedule Full time/liliLocations Flamingo Las Vegas (On-site)/li/ul/div