Onsite Print Administrator Level II
eTeam
Onsite Print Administrator Level II
Location: Must reside in Phoenix, AZ, 85027 Duration: 24 Months
Overview: We are seeking a reliable onsite administrator to support print devices and ensure smooth day-to-day operations. This role involves managing consumables, troubleshooting device issues, and assisting end users while following established service processes.
Key Responsibilities:
- Monitor and maintain printers/copiers to prevent downtime.
- Replace toner, paper, and other consumables; manage inventory levels.
- Troubleshoot and resolve common device issues (paper jams, functionality errors).
- Swap devices with spares when needed and escalate recurring problems.
- Assist users with device functionality and provide customer support.
- Follow incident/change management protocols and meet daily service goals.
Qualifications:
- High school diploma or equivalent.
- 25 years of experience in maintenance, quality, or field service.
- Strong troubleshooting and customer service skills.
- Ability to work independently and meet deadlines.
Vacancy posted 4 days ago
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