Sales Associate (Bilingual in Spanish)

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top‑up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. About This Role We are currently looking for a Part Time Sales Associate to join our growing team who will promote and process all products and services offered by Ria to ensure an excellent customer experience. This role includes administrative and office support functions, serving customers, internal departments, other branches, and stores. The Sales Associate will also communicate key information to senior staff, assist with various assigned tasks, and meet or exceed monthly performance targets established by management. Roles & Responsibilities Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency. Accurately verify or enter the customer’s information on our systems. Courteously assist customers with inquiries such as questions about our services, service cancellations, or other Ria locations. Recognize problems, issues or complaints during queries and propose solutions or elevate them to the management team. Keep up to date with Ria’s products, services and policies. Balance the cash register and prepare cash for bank deposit. Prepare daily transaction records. Perform other duties as assigned or requested by your colleagues and superiors. Position Requirements Has a passion for customer service and experience engaging customers in Spanish and English. Excellent communication skills, both verbal and written. Experience using MS Word and Excel, phone, and other office equipment. Able to work in a team environment, as well as independently. Ability to work a flexible schedule (e.g., weekends, holidays, extended working hours) and maintain regular attendance. Ability to learn quickly and follow instructions. Ability to work in a fast‑paced environment. Highly organized with attention to detail. Strong customer service skills. Customer service experience face to face (preferable but not required). Experience handling cash, balancing a register (highly preferable but not required). Working Conditions and Physical Demands Sedentary work in an office environment. Ability to lift up to 15 pounds. Manual skills required to operate computers and phones. Frequent face to face interaction with customers. Individuals may need to sit, stand or bend as needed. May perform work for extended periods as a solo team member. Perks & Benefits Medical, Dental & Vision Insurance 401K Plan with Match Employee Stock Purchase Plan Paid Vacation / Sick Leave Tuition Assistance Growth Opportunities Corporate gatherings, team bonding events, and much more! Commission program Ria Money Transfer offers a competitive compensation and benefits package. The non‑exempt hourly rate for this position is $16.90 USD . Location: 3180 N. Garey Ave Pomona, CA 91767 Ria Money Transfer is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at View email address on click.appcast.io. #J-18808-Ljbffr Ria Money Transfer