Medical Administrative Coordinator
Universal Point Clinics
Benefits:
401(k)
Paid time off
Medical Administrative Coordinator
Workers’ Compensation & Occupational Health Clinic
We are seeking a highly organized, motivated, and detail-oriented Medical Administrative Coordinator to join our growing Workers’ Compensation and Occupational Health clinic team.
This position plays a critical role in patient coordination, communication, authorization management, scheduling, and overall clinic workflow. Strong communication, documentation, and follow-up skills are essential for success in this role.
Position Responsibilities
Schedule all patient appointments efficiently and accurately
Communicate professionally with patients, employers, insurance adjusters, case managers, and medical providers
Assist and communicate with patients in both English and Spanish
Submit Requests for Authorization (RFA) to insurance companies and employers
Follow up consistently on pending authorizations to ensure timely patient care
Schedule patients according to authorization approvals and treatment plans
Track and monitor patient status, including:
Follow-up appointments
No-shows
Missed appointments
Discharges
Transfer of care
Referral status
Maintain accurate and timely documentation within the EMR system
Coordinate communication between providers, employers, and insurance carriers
Ensure all records, authorizations, and patient communications are properly documented
Support clinic workflow and assist with front-office administrative duties as needed
Qualifications
Bilingual in English and Spanish (required)
Strong communication and customer service skills
Excellent organizational and multitasking abilities
Ability to work in a fast-paced medical environment
Detail-oriented with strong documentation skills
Prior experience in workers’ compensation, occupational health, medical scheduling, or medical administration preferred
Familiarity with EMR systems preferred
Ability to professionally follow up with insurance companies and employers regarding authorizations and patient care coordination
Important Skills for Success
The ideal candidate understands that communication, organization, follow-up, and documentation are the keys to success in occupational medicine and workers’ compensation care coordination.
We are looking for someone who is:
Reliable
Professional
Proactive
Organized
Compassionate with patients
Comfortable handling multiple tasks simultaneously
Work Environment
Our clinic provides occupational health services, workers’ compensation injury management, physical examinations, and urgent medical care. We are committed to providing efficient, professional, and patient-centered care while maintaining excellent communication with employers and insurance carriers.
How to Apply
Please submit your resume and contact information for consideration.
We look forward to welcoming a dedicated and motivated team member to our clinic.
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