Medical Administrative Coordinator

Benefits:

401(k)

Paid time off

Medical Administrative Coordinator

Workers’ Compensation & Occupational Health Clinic

We are seeking a highly organized, motivated, and detail-oriented Medical Administrative Coordinator to join our growing Workers’ Compensation and Occupational Health clinic team.

This position plays a critical role in patient coordination, communication, authorization management, scheduling, and overall clinic workflow. Strong communication, documentation, and follow-up skills are essential for success in this role.

Position Responsibilities

Schedule all patient appointments efficiently and accurately

Communicate professionally with patients, employers, insurance adjusters, case managers, and medical providers

Assist and communicate with patients in both English and Spanish

Submit Requests for Authorization (RFA) to insurance companies and employers

Follow up consistently on pending authorizations to ensure timely patient care

Schedule patients according to authorization approvals and treatment plans

Track and monitor patient status, including:

Follow-up appointments

No-shows

Missed appointments

Discharges

Transfer of care

Referral status

Maintain accurate and timely documentation within the EMR system

Coordinate communication between providers, employers, and insurance carriers

Ensure all records, authorizations, and patient communications are properly documented

Support clinic workflow and assist with front-office administrative duties as needed

Qualifications

Bilingual in English and Spanish (required)

Strong communication and customer service skills

Excellent organizational and multitasking abilities

Ability to work in a fast-paced medical environment

Detail-oriented with strong documentation skills

Prior experience in workers’ compensation, occupational health, medical scheduling, or medical administration preferred

Familiarity with EMR systems preferred

Ability to professionally follow up with insurance companies and employers regarding authorizations and patient care coordination

Important Skills for Success

The ideal candidate understands that communication, organization, follow-up, and documentation are the keys to success in occupational medicine and workers’ compensation care coordination.

We are looking for someone who is:

Reliable

Professional

Proactive

Organized

Compassionate with patients

Comfortable handling multiple tasks simultaneously

Work Environment

Our clinic provides occupational health services, workers’ compensation injury management, physical examinations, and urgent medical care. We are committed to providing efficient, professional, and patient-centered care while maintaining excellent communication with employers and insurance carriers.

How to Apply

Please submit your resume and contact information for consideration.

We look forward to welcoming a dedicated and motivated team member to our clinic.