Office Coordinator

Operations Coordinator

JNH Lifestyles is a leading manufacturer and retailer of infrared saunas, dedicated to promoting healthy living through innovative products and exceptional customer service. For over 30 years, we have built our reputation on quality, reliability, and a commitment to our customers.

We are seeking a highly organized, dependable, and motivated Operations Coordinator to join our team in Ontario, California. This position plays a critical role in supporting daily office operations, shipping logistics, inventory management, customer fulfillment, and cross-departmental coordination.

This is an ideal opportunity for someone who enjoys a fast-paced environment, takes ownership of their responsibilities, and thrives when helping keep an organization running efficiently.

Position Overview

The Operations Coordinator serves as a central support role between the Office, Warehouse, Customer Service, Sales, and Shipping departments. This individual will be responsible for administrative tasks, order processing, shipping coordination, inventory support and operational follow-through to ensure the smooth execution of daily business activities.

Key Responsibilities

Administrative & Office Operations

• Maintain a clean, organized, and professional office environment.
• Maintain office and shipping supplies, submit order requests.
• Perform data entry, filing, scanning, and document management.
• Support management with administrative projects and special assignments.

Order Processing & Fulfillment

• Process customer orders and enter data accurately into company systems.
• Create and prepare shipping documentation for outbound shipments.
• Mark orders as fulfilled across selling channels and internal systems.
• Track shipments and provide shipment updates as required.
• Coordinate customer will-call orders and maintain associated documentation.

Logistics & Shipping Coordination

• Obtain and compare freight quotes for LTL and parcel shipments.
• Coordinate outbound shipments with warehouse staff and freight carriers.
• Schedule local deliveries, installations, returns, and re-consignments.
• Serve as a point of contact between internal departments and shipping providers.
• Monitor shipping supply inventory and submit replenishment requests.

Inventory & Operational Support

• Assist with inventory tracking and supply management.
• Maintain organized storage of shipping and packaging materials.
• Support warehouse and office operations as needed.
• Identify opportunities to improve efficiency and workflow.

Warranty & Service Support

• Process warranty replacement shipments and associated documentation.
• Assist with tracking warranty claims and repair items.
• Update customer records and internal systems accurately.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of administrative, operations, shipping, logistics, or related experience preferred.
• Strong computer proficiency, including Microsoft Office and web-based software systems.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• Self-motivated with a strong sense of accountability.
• Ability to work independently while collaborating effectively with a team.
• Reliable attendance and punctuality are essential.

What We're Looking For

The ideal candidate is someone who:

• Takes initiative and follows tasks through to completion.
• Moves with urgency and adapts well in a fast-paced environment.
• Is dependable, organized, and highly detail-oriented.
• Enjoys solving problems and supporting multiple departments.
• Understands the importance of teamwork, communication, and customer service.

Summary

At JNH Lifestyles, we understand that benefits matter. As a valued member of the team, you will have access to the following:

• Medical, Dental, Vision and Voluntary Term Life Plans
• Paid Vacation
• Paid Sick Leave
• Company Sponsored 401k Retirement Plan
• Employee Discounts on Products

Compensation: $23.00 - $26.00 per hour, depending on experience.

Join a growing company where your contributions directly impact our success. If you're looking for a role that offers variety, responsibility, and growth opportunities, we'd love to hear from you.