Office Technician (Typing)

Job Description and Duties

Under supervision of the Riverside Southeast Child Care Office’s Regional Manager or designee– The Office Technician (OT) (Typing) provides all clerical support to include: typing reports and correspondences, answering and screening telephone calls from the public, and gathering information for statistics. The OT(T) makes travel arrangements, prepares travel claims and monthly travel summary reports. The OT(T) processes highly confidential personnel transactions, maintains personnel files and attendance records, completes attendance reports, and employee benefit forms.

The OT(T) prepares office statistical reports including monthly workload volume, personnel and other monthly summary reports, completes billing and record keeping functions for the civil penalty system, has knowledge of office equipment, and arranges for repair/maintenance of equipment as needed. The OT(T) orders office supplies and maintains contact with department personnel, outside agencies and general public. Must be able to assist with the workload demands of the office. The OT(T) may also provide lead clerical support to a limited number of clerical staff.

Applications will be screened and only the most qualified will be selected for interview.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. 

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Working Conditions

This is an office-centered position; however, occasional telework may be permitted.

Use of a computer for several hours a day which involves sitting most of the time but may include walking or standing for brief periods. Attend meetings, workshops and training associated with job duties. Work hours and schedules may vary.

This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required .

Please note: Regular commute is not compensable.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

- Ability to work independently and as part of a team; communicate effectively and clearly, both verbally and in writing; exercise initiative, good judgment, honesty, and make timely decisions while maintaining positive and trusting working relationships.

- Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines.

- Experience working in a team environment, as a coach, mentor, and in a leadership capacity.

- Knowledge and understanding or willingness and ability to learn CDSS’s organization, business program areas, technology architecture, and processes.

- Experience using Microsoft Office Suite, Microsoft Teams, and SharePoint.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.