Head of Online Sales
VCNA
We are VCNA Prairie Materials LLC. , As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture. With solutions that include cement, ready-mix concrete and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future. The Aggregate Sales Manager draws from deep passion for relationship sales, strategic/tactical marketing, and stakeholder engagement to provide effective and well targeted leadership for the sales function. Main responsibilities in this leadership role are to direct the activities of the sales team for Prairie Aggregates in a focused effort to exceed budget goals for volume and price, while setting the stage for sustainable returns in the future. This role reports to the General Manager and directly manages the sales team. Also will work directly with the production team, billing, and other stakeholders within the organization. Develops, builds buy-in, and implements market strategies that maximize VNCA’s relative market position, product quality/availability, technical know-how, and customer service; balanced with internal production capacities, product mix, inventories and costs. Effectively articulates the vision and strategies of the sales function and overall division in an actionable and motivating manner, changing leadership styles, as necessary to motivate the sales team. This role sets and displays high standards for customer service, pricing, sales coverage, prospecting, and other sales activities, while personally maintaining key customer relationships, managing critical deals, and resolving customer issues where necessary. Works with sales and leadership team to develop achievable, stretch business plans and annual sales targets for volume, price, customer satisfaction, team development, SGA spend, and forecast accuracy. Develops group and individual training opportunities to improve sales team skills in building customer relationships, negotiating, pricing, forecasting, and market analysis. Tactics include coaching, ride-alongs, classroom sessions, and online tools. Conducts performance evaluations of subordinates. In addition to the sales team, communicates regularly with production, billing, and other necessary stakeholders with a collaborative approach to achieve the highest level of customer satisfaction. Ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Must be able to travel regularly with a valid drivers’ license with access to personal vehicle. Qualifying potential customers Building rapport and establish trust Presenting solutions that meet customer objectives Managing and documenting sales process Ability to use understanding of market structure to build sales and marketing plans that maximize VCNA’s strengths, while mitigating weaknesses Ability to communicate a given strategy in an actionable manner, lead implementation, and determine the level of success of a given strategy, in the face of multiple market indicators Manages difficult or emotional customer situations Solicits customer feedback to improve service Provides leadership and direction to motivate and inform sales team Provides regular performance feedback Bachelor’s degree from a four-year college or university; or ten years related experience and/or training; Computer Skills: Experience with Microsoft Office (Excel, Outlook, Word) and general computer software. Will be trained and expected to be efficient with programs used by Prairie Materials. Language/Mathematical Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, supply agreements, lease documents, or governmental regulations. Ability to effectively present information both verbal and written and respond to questions from groups of managers, clients, customers, and the general public. Being part of VCNA is being part of building famous landmarks such as Toronto's CN Tower, Roy Thompson Hall, Maple Leaf Gardens and the Darlington Nuclear Station and Ryerson Centre, Hudson Tower and Little Caesars Arena in Detroit.
- Opportunities to collaborate with teams around the globe and growth opportunities in different areas
- Training, professional development
- Access to Employees Resource Groups (ERGs), including SheBuilds, which fosters mentorship, leadership development and community support for women at VCNA
- Tuition reimbursement/assistance
- Competitive wages, vacation and holiday time
- Medical, dental, vision, disability and life insurance
- Employee Assistance Program (EAP): confidential support for you and your family (CAN)
- We're dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
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