Confidential: Sales Manager

Job Description

Job Description

A leading RV dealership group is seeking a Sales Manager to oversee day-to-day operations of the sales team and ensure exceptional customer experiences. This position plays a critical leadership role—driving team performance, managing inventory and deal flow, and collaborating across departments to support dealership profitability and efficiency.

The ideal candidate is a motivated leader who thrives in a fast-paced retail environment, has a strong understanding of dealership operations, and demonstrates exceptional communication and organizational skills.

Core ResponsibilitiesSales Operations & Team Leadership

• Oversee daily sales activities, ensuring adequate coverage and productivity.

• Assign tasks and monitor team performance to achieve sales and profitability goals.

• Support sales staff with quoting, pricing, and deal structuring.

• Follow up on quotes and pending deals to drive conversions and meet revenue targets.

Reporting & Administrative Oversight

• Partner with senior management to reconcile daily sales and performance reports.

• Ensure accurate CRM documentation of all customer interactions, quotes, and deals.

• Desk deals accurately through dealership management systems (Motility, VIN Solutions, or similar).
  Coordinate with the finance department to ensure timely and compliant deal completion.

Inventory & Deal Management

• Monitor inventory levels and ensure all display units are sale-ready.

• Allocate inventory strategically for showroom and lot presentation.

• Appraise trades and track completion of pending transactions.
  

Customer Experience & Issue Resolution

• Handle escalated customer concerns and ensure a professional, solution-oriented approach.

• Maintain a culture of exceptional customer service throughout the sales process.

• Participate in dealership promotions and trade shows to drive awareness and sales opportunities.

Compliance & Operational Standards

• Ensure all deals adhere to company and legal standards, including privacy and compliance policies.

• Maintain familiarity with inventory across multiple locations.

• Work a 5.5-day schedule aligned with dealership operations.
  

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.

• Minimum 1–2 years of management or sales leadership experience, preferably in an RV or automotive retail environment.

• Strong knowledge of dealership processes, including CRM and inventory management systems.

• Proficiency with Motility, DealerTrack, 700 Credit, VIN Solutions, Microsoft Excel, and Google Suite.

• Excellent communication, leadership, and customer service skills.

• Strong analytical and mathematical ability, including commissions and percentages.

• Adaptable, organized, and skilled in conflict resolution.

Supervisory Responsibilities

• Lead a team of 4 to 20 employees within the Sales Department.

• Responsible for coaching, performance management, and compliance with company policies and procedures.

Physical & Work Requirements

• Prolonged periods of standing, walking the lot, or sitting at a desk.

• Must be able to lift up to 10 lbs occasionally.

• Comfortable working in both indoor office and outdoor dealership environments.

Compensation & Benefits

• Competitive base salary with performance-based bonuses.

• Comprehensive medical, dental, and vision insurance.

• 401(k) with company match and Christmas Savings Plan.

• Paid time off and holidays.

• Opportunities for career growth in a fast-paced, expanding organization.

Why Apply?

This is a unique opportunity to step into a key leadership role within a thriving organization. If you’re looking for a career move with growth potential, a strong support structure, and a high-performance culture — this could be the right fit for you.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, veteran status, or disability status. Candidates must be authorized to work in the U.S. Pre-employment background checks, driving record reviews, and drug screening may be required.