Partner Engineer
The Judge Group
Customer Solutions Engineer (Mobile Messaging & eSIM) Location: San Jose, CA (Hybrid) We are seeking a Customer Solutions Engineer to support mobile carrier and telecom partners in onboarding, integration, and troubleshooting of messaging and digital SIM solutions. Responsibilities Guide customers through technical onboarding and configuration. Serve as the primary technical contact for partner integrations. Analyze logs, debug issues, and investigate system behavior. Collaborate with engineering teams to resolve technical challenges. Conduct training sessions, workshops, and technical office hours. Requirements Experience in Solutions Engineering, Partner Engineering, Technical Consulting, or Integration roles. Strong troubleshooting, log analysis, and debugging skills. Comfortable working in Linux/terminal environments. Ability to read and interpret technical configurations and documentation. Excellent communication and stakeholder management skills. Preferred Telecom, wireless, carrier, or mobile technology experience. Knowledge of messaging platforms, eSIM, mobile provisioning, or device activation. Familiarity with Python, Bash, or scripting tools. Ideal Background: Customer Solutions Engineer, Partner Engineer, Integration Engineer, Solutions Architect, Technical Account Manager, or Technical Consultant. #J-18808-Ljbffr
Vacancy posted 4 days ago
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