Head of Managed Services — SLA Excellence & Growth (Remote)

Birdeye

Remote job

Birdeye is seeking an experienced Managed Services Leader to oversee our client-facing social media content, review response, and listings management teams in the Dallas area. You will drive operational excellence, SLA adherence, and high-quality deliverables across multiple client platforms. The role emphasizes tight execution, data-driven decision making, and scaling services for a fast-growing SaaS business. Strong leadership and strategic thinking are essential for success. #J-18808-Ljbffr Birdeye

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Vacancy posted 4 days ago

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