Business Transient Sales Manager

Business Transient Sales Manager

Join the team at Cascade Hotel Kansas City, a Marriott Tribute Portfolio Hotel, and Aloft Kansas City Country Club Plaza, located in the heart of Kansas City's iconic Country Club Plaza. Together, these connected Marriott-branded hotels offer nearly 300 guest rooms, over 15,000 square feet of meeting and event space, multiple dining experiences, and distinctive hospitality that reflects the energy and culture of Kansas City.

We believe exceptional guest experiences begin with exceptional associates. If you are passionate about hospitality, relationship building, and driving business through strategic sales efforts, we'd love to hear from you.

We are seeking a Business Transient Sales Manager to join our Sales & Marketing team. This position plays an important role in growing corporate business, strengthening market relationships, and driving revenue performance across both properties.

The Business Transient Sales Manager is responsible for developing and executing sales strategies focused on negotiated corporate accounts, business travel, and transient market segments for Cascade Hotel Kansas City and Aloft Kansas City Country Club Plaza. This role identifies new business opportunities, manages key accounts, supports revenue strategies, and builds strong relationships with corporate partners to maximize market share and profitability.

Key responsibilities include:

• Develop and execute business transient sales strategies to increase revenue and strengthen market position.
• Identify, solicit, and develop new corporate and negotiated account opportunities.
• Maintain and grow relationships with local, regional, and national business accounts.
• Conduct proactive sales outreach, including prospecting, networking, and account development.
• Manage assigned business travel accounts, renewals, and ongoing account relationships.
• Analyze account production, market trends, and competitive positioning to identify opportunities.
• Partner with the Director of Sales & Marketing and Revenue Management team to support forecasting and revenue goals.
• Monitor market conditions, competitor activity, and business trends to recommend strategic adjustments.
• Participate in annual RFP processes and support corporate account negotiations.
• Maintain accurate sales activity, account information, and reporting within CRM and sales systems.
• Conduct client meetings, site visits, presentations, and business development activities.
• Represent both hotels at community events, industry functions, and networking opportunities.
• Collaborate with Sales, Operations, and Revenue teams to support overall hotel objectives.
• Support sales initiatives, promotions, and revenue-generating programs.
• Participate in sales meetings, strategy meetings, and hotel leadership discussions.
• Perform additional duties as assigned.

Qualifications:

Required:

• Minimum 2 years of hotel business transient, corporate, or related sales experience.
• Proven success achieving sales goals and developing client relationships.
• Strong understanding of corporate travel, negotiated accounts, and hotel sales practices.
• Excellent communication, presentation, and negotiation skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications and CRM/sales systems.

Preferred:

• 4+ years of hotel business transient sales experience.
• Experience supporting multiple hotels or a complex property.
• Marriott brand experience.
• Experience with CI/TY, Cvent, MARSHA, LightSpeed, or similar hospitality systems.
• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field.

Schedule requirements:

• Must be available to work a flexible schedule, including occasional evenings, weekends, holidays, and travel for client meetings or industry events as business needs require.
• Local travel within the Kansas City market may be required.
• Regular attendance and punctuality are essential functions of the position.
• The hotel operates 24 hours a day, 7 days a week.

Benefits:

• Eligible associates may enjoy: medical, dental, and vision insurance; life insurance and voluntary benefits; paid time off (PTO); 401(k) retirement plan; Marriott Associate Room Rate Program; employee recognition programs; career growth and development opportunities; bonus potential.

Cascade Hotel Kansas City and Aloft Kansas City Country Club Plaza are Equal Opportunity Employers committed to fostering an inclusive workplace where all associates are valued and respected.

Requirements:

• Successful completion of a background check is required as a condition of employment.
• Ability to maintain confidentiality of client, guest, and hotel information.
• Maintain professional appearance, communication standards, and brand representation.
• Ability to occasionally lift, carry, push, or pull up to 25 pounds.