Business Development Manager

Business Development ManagerSERVPRO Team McCabe is hiring a dynamic Business Development Manager to lead our sales division and expand our market footprint. Are you a driven, proactive sales leader who excels at building high-performing teams while personally driving top-line revenue? In this "player-coach" role, you will define our strategic vision, manage departmental budgets, oversee our client database, and cultivate lucrative relationships with Centers of Influence (COIs). If you are a natural leader who loves taking ownership, closing new business, and wants to make a tangible impact by helping our community make fire and water damage "Like it never even happened,"® this is the ideal place for you to build your career.Key ResponsibilitiesSet the Strategy: Develop comprehensive quarterly and annual department initiatives, marketing plans, and operational budgets based on franchise growth objectives.Establish Metrics: Define clear, trackable goals for revenue, collections, and daily sales activities.Analyze Performance: Perform comparative analyses of historical data, projected revenues, and activity metrics against established goals to ensure profitability targets are met.Build the Team: Recruit, hire, thoroughly onboard, and manage high-performing sales and marketing teammates.Drive Accountability: Establish KPIs and hold the team accountable to their goals through rigorous monitoring of daily activities and process-driven leadership.Coach & Mentor: Conduct regular performance evaluations, field ride-alongs, and one-on-one coaching sessions to elevate closing rates and relationship-building skills.Generate Revenue: Actively prospect, pursue, and close new business to directly increase company sales revenue and develop long-standing relationships with key decision-makers.Network & Represent: Maintain an active presence at local and regional associations, trade shows, and networking events to penetrate target markets.Lead Marketing Initiatives: Complete annual marketing needs assessments and execute high-impact local events, including planning the budget and schedule for Continuing Education (CE) classes and lunch-and-learns.Champion Satisfaction: Manage and elevate the overall customer experience, ensuring our brand reputation remains pristine.Educate the Market: Understand and communicate the competitive advantages of using SERVPRO, effectively educating clients on brand benefits.Resolve Escalations: Act as the highest point of contact for client relations, successfully resolving any escalated customer complaints or operational friction points.Qualifications & RequirementsExperience: 5+ years of progressive, direct B2B sales, business development, or marketing experience with a proven track record of revenue growth.Leadership: Minimum of 1 year of management experience building, training, and managing a strong team with tangible, results-driven leadership skills.Communication: Exceptional interpersonal, oral, and written communication skills to build rapport quickly in high-stakes or challenging situations.Organization: Solid planning capabilities with high attention to detail regarding territory planning, budget management, and CRM database oversight.Technical Skills: Proficiency in CRM software and the Microsoft Office Suite.Industry Knowledge: Prior experience in the cleaning, restoration, or insurance industry is highly preferred. Active involvement in professional sales or industry associations is a strong plus.Physical Demands & ComplianceAbility to repetitively push, pull, lift, and carry objects as needed on job sites or at event setups.Ability to comfortably and safely work with or around cleaning agents.Must possess a valid driver's license.Must successfully complete a background check subject to applicable law.Compensation & BenefitsPay Structure: Competitive base salary paired with individual commissions on new business brought in.Leadership Bonus: Quarterly performance bonuses based on the aggregate success and profitability of the department.Health Coverage: Comprehensive medical benefits, including dental and vision options.Paid Time Off (PTO): Generous paid time off to support a healthy work-life balance.Retirement: 401(k) plan with company matching contributions to help invest in your future.Growth: Superior professional development and career progression opportunities.Compensation: $60,000.00 - $75,000.00 per year