General Manager - Food Service Operations

Job Description

Job Description

Our client is seeking an experienced General Manager to lead a large-scale food service operation. This role is responsible for overseeing daily operations, ensuring service excellence, managing financial performance, developing high-performing teams, and maintaining strong client relationships.

The ideal candidate will be a strategic leader with experience managing high-volume food service environments, driving operational efficiencies, and achieving business objectives through strong leadership and financial management.

Onsite | No Visa Sponsorship | Relocation Assistance: Limited

Responsibilities:

• Manage resources effectively while maintaining exceptional customer satisfaction.
• Drive employee engagement, accountability, and continuous improvement initiatives.
• Collaborate with senior leadership to support strategic objectives and long-term growth.
• Build and maintain strong relationships with clients, stakeholders, and business partners.
• Lead, coach, and develop management teams and frontline staff to achieve operational goals.
• Ensure compliance with company policies, food safety regulations, and operational standards.
• Monitor key performance indicators and implement strategies to improve operational effectiveness.
• Manage financial performance, including budgeting, forecasting, labor management, and cost controls.
• Oversee all aspects of food service operations, ensuring high standards of quality, service, safety, and compliance.

Qualifications (Must-Haves)

• Minimum 5 years of leadership or management experience.
• Demonstrated ability to lead, motivate, and develop teams.
• Experience leading large-scale, high-volume food service operations.
• Experience managing multi-unit or multi-site food service environments.
• Strong client relationship management and stakeholder engagement experience.
• Bachelor's degree or equivalent combination of education and relevant experience.
• Proven success managing budgets, forecasting, cost controls, and operational financial performance.

Preferred Skills:

• Experience managing multi-unit food service operations.
• Experience managing large teams and complex operational structures.
• Strong understanding of food service compliance, quality assurance, and operational best practices.
• Background in healthcare dining, higher education dining, corporate dining, hospitality, contract food services, or similar environments.

Benefits & Perks:

• Paid Time Off
• Incentive Plan
• Wellness Program
• Company Holidays
• Tuition Reimbursement
• Medical, Dental, and Vision
• 401(k) with company match
• Professional Development Opportunities
• Career advancement within a growing organization