Sales and Business Development Coordinator - Commercial Fireproofing

Job Description

Title: Sales & Business Development Coordinator - Commercial Fireproofing

Summary:

The Sales & Business Development Coordinator serves as the primary liaison between the U.S. Fireproofing Sales team and key support functions including Supply Chain, Customer Service, and Finance. This role is responsible for transforming sales activity into actionable forecasts, project visibility, demand planning insights, and business development opportunities. The ideal candidate is highly organized, analytical, customer-focused, and capable of coordinating across multiple departments to improve forecasting accuracy, support sales growth, and drive operational alignment.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, Supply Chain, Finance, or a related field, or equivalent experience.
• 2+ years of experience in sales operations, business development, customer service, demand planning, or a related role.
• Experience working with CRM systems, preferably Salesforce.
• Strong analytical, organizational, and project management skills.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Excellent communication and collaboration skills.

Preferred Requirements:

• Experience supporting industrial, construction, manufacturing, or specialty products businesses.
• Exposure to forecasting, inventory planning, SIOP, or supply chain processes.
• Knowledge of project-based sales environments and pipeline management.

Physical Requirements:

• This position requires minimal physical activity but does require computer usage for an extended period of time – up to 8 hours a day.
• No unusual environmental, lifting, or exertion requirements are associated with this position.

Essential Functions:

Sales Forecasting & SIOP Support

• Serve as the central coordination point between FP Sales, SIOP, Customer Service, and FP&A.
• Maintain sales forecasts and projections, translating market activity and project pipeline information into anticipated product demand.
• Identify gaps between forecasted demand, inventory availability, and committed or pending projects.
• Monitor inventory levels, replenishment requirements, and project-specific material allocations.
• Provide regular reporting and visibility to management regarding pipeline activity, backlog, demand trends, and inventory exposure.
• Support the Sales, Inventory, and Operations Planning (SIOP) process through accurate data collection and communication.

Sales Operations & Business Development

• Generate, qualify, and distribute incoming and outbound leads to the appropriate sales team members.
• Track lead progression, project development, customer follow-up activity, and conversion rates.
• Support business development initiatives and marketing campaigns in collaboration with the Marketing Communications (MarCom) team.
• Maintain accurate customer, project, and opportunity information within Salesforce CRM.
• Monitor construction project activity and identify opportunities for sales engagement.

Sales Support

• Assist the U.S. FP Sales team with customer requests, quotations, proposals, and project documentation.
• Support preparation of submittal packages, product substitutions, and other technical sales documentation.
• Coordinate customer inquiries and facilitate communication between customers and internal departments.
• Help ensure timely and professional response to customer and project-related requests.

Who We Are:

Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.

What We Offer:

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

“In order to be the best, we must hire the best.”