Sales Executive

Overview

Our client is seeking a Senior Sales Executive to join the opening team of its first flagship boutique in SoHo, New York. This is a senior individual contributor role for a high jewelry seller who can cultivate deep client relationships, convert private appointments and walk-in traffic, and help establish the selling culture of a founder-led luxury house. The opportunity is best suited to someone with a proven high jewelry book, strong discretion, and the ability to represent an emerging retail concept with confidence and polish in a fully on-site environment.

Responsibilities

• Drive individual sales performance against personal goals and overall boutique targets.

• Build, develop, and maintain a portfolio of VVIP, UHNW, and high-potential clients.

• Generate new business through outreach, referrals, repeat business, and personal client development.

• Lead high jewelry appointments with confidence, including private viewings, bespoke discussions, and special order opportunities.

• Deliver an elevated client experience across every touchpoint, from initial introduction through post-sale follow-up.

• Present collections with authority, including detailed knowledge of gemstones, craftsmanship, materials, pricing, and design story.

• Maintain accurate and detailed client records, including purchase history, preferences, milestones, and outreach activity.

• Partner closely with store leadership on appointments, events, activations, and client strategies.

• Serve as a keyholder and model strong judgment, discretion, and professionalism on the sales floor.

• Support boutique operations, including:

  • Stock handling and inventory control

  • Transfers and special order tracking

  • CRM updates, reporting, and outreach planning

  • Visual presentation and daily floor standards

  • Security, product handling, and client confidentiality compliance

• Help create a refined, welcoming boutique environment that reflects high jewelry service standards.

Requirements

• 10 or more years of experience in fine and high jewelry sales.

• Proven success selling true high jewelry, including six-figure transactions and extended private selling processes.

• Portable client book with demonstrated personal relationships and meaningful annual sales volume.

• Track record of developing and retaining VVIP, UHNW, and collector-level clients who buy through the individual, not only through the house they represent.

• Strong command of clienteling, private appointments, follow-up, and long-cycle relationship management.

• Ability to thrive in a new flagship environment where the seller plays a central role in building the business.

• Polished presence, sound judgment, and the discretion required for a small, high-touch luxury boutique.

• Experience as a keyholder or in a similarly trusted boutique role is strongly preferred.

• Comfort working fully on-site in New York, NY.

• GIA certification or comparable gemological training is a plus.

• Additional experience in auction, estate, signed jewelry, store openings, or new market launches is a plus.

• Additional language skills are a plus for serving an international clientele.

• Compensation is expected to exceed $200,000 in year one for a strong performer, with uncapped commission potential.