Intake Specialist

About the Organization For over three decades, we have stood by our clients, fighting for their rights and seeking justice for the harm caused by the willful, reckless, or careless actions of others. Throughout the state of Florida, we have represented numerous clients and achieved million-dollar verdicts and settlements. Our track record speaks for itself, showcasing our dedication to obtaining the results our clients deserve. To gain a comprehensive understanding of our firm, our esteemed attorneys, and the diverse areas of law we specialize in, we invite you to visit our website at There, you'll find detailed information that paints a vivid picture of who we are and the exceptional legal services we provide. About the Role Are you the kind of person who can make someone feel heard, supported, and informed from the very first phone call? Do you thrive in a fast-paced, mission‑driven environment where your communication skills truly make a difference? LaBovick Law Group is seeking a motivated Intake Specialist to join our growing team and be the frontline connection for potential clients seeking help. As an Intake Specialist, you are the first point of contact for individuals reaching out to our firm. You’ll qualify new leads, gather key information, and ensure a smooth handoff to our legal teams so clients feel supported from day one. Your work directly impacts our ability to deliver outstanding legal service and live our mission of “Justice for All.” What You’ll Do Receive and make calls to leads from various sources (phone, web, referrals). Ask a structured set of questions based on case type to determine if the lead is a good fit for the firm. Send representation forms electronically to qualified leads and follow up to secure signatures. Update our electronic case management system with detailed, accurate status notes for every lead. Mark leads as signed, record contract dates, and upload signed agreements. Ensure a seamless transition of new clients to the appropriate legal team. Maintain regular communication with referral partners and provide timely updates on lead status. Identify and troubleshoot issues that arise when connecting with leads or signing new clients. What You’ll Love About Working Here A mission‑driven firm that truly believes in “Justice for All.” A collaborative team environment where your role is valued and your input matters. Clear processes, KPIs, and training to help you succeed in the role. Growth potential for high performers who want to build a long‑term career in the legal field. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr