Senior Help Desk Tier II: Enterprise IT Support
Quadrant
Quadrant, Inc. in Falls Church, VA seeks a Help Desk Tier II professional to support desktop and laptop users and engage with high-level government staff. You will troubleshoot hardware, software, and network issues, and use Remedy/Heat ticketing systems. Strong communication and a DoD Secret or Level 3 Public Trust are required. Requirements include 4+ years in enterprise IT support, Windows 7/10 expertise, Active Directory, and a Bachelor's degree or equivalent experience. #J-18808-Ljbffr Quadrant
- A technology consulting firm is seeking a Help Desk Support Tier II DeskSide Support specialist in Alexandria, VA. Responsibilities include providing IT support, resolving technical issues, and documenting incidents. The ideal candidate should have 3-5 years of relevant...SuggestedRemote work
- Chenega MIOS seeks a Tier 2 Service Desk Analyst in Arlington, VA to provide advanced technical support for classified and unclassified IT environments. You will handle escalations, troubleshoot complex issues, and support system maintenance across multiple secure networks...Suggested
- Aretum is hiring a Tier II Support Technician - Junior to deliver advanced technical support for end users across Windows, macOS, iOS, and Android, handling hardware, software, access, and connectivity issues. You will administer Active Directory and support Microsoft 3...SuggestedRemote job
- Chenega MIOS is seeking a Tier 2 Service Desk Analyst in Arlington, VA to provide advanced technical support for secure IT environments supporting a federal government client. The role focuses on escalated issue resolution, system maintenance, and adherence to DoD standards...Suggested
- GDIT is seeking a Service Desk Specialist to provide Tier II IT operations support in a fast-paced, ITIL-oriented environment. You will handle incidents, service requests, and end-user training, ensuring timely resolution and clear communication. You will work with multiple...Suggested
- Competitive Range is seeking a Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control based in Arlington, Virginia. This role involves managing technical support services for the Department of Defense, ensuring the operations are efficient and compliant...Senior
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking... ...across a complex enterprise computing environment... ...support services while helping ensure the timely resolution... ...direction of Tier 2 support services throughout... ...and service desk personnel.Identify recurring...SeniorFull timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
- ..., and transformation, helping agencies solve complex... ...Summary Aretum is seeking a Tier II Support Technician - Junior to... ...users in a fast-paced enterprise environment. Due to... ...records within an IT service management platform... ...high-impact issues to senior technical teams and...Temporary workWork at officeLocal areaRemote workRelocation
$39 per hour
...Job Title: Deskside Support Technician (Tier II) Location: Washington... ...white-glove support to senior leadership and... ...experience in a Windows enterprise environment, strong troubleshooting... ...experience providing IT (Tier II) support in... ...North America. We help clients get work done...Contract workFor contractorsWork at officeLocal area$28.54 per hour
...Description Job Title: IT Support Technician II Location:... ...seeking an experienced Tier 2 IT Support... ...has strong desk-side support experience... ...tickets in the enterprise ticketing system,... ...Partner with senior technicians and engineering... ...America. We help clients get work...Contract workLocal area- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide first‑level... ...requires 3+ years of relevant experience, DoD IAT Level II certification, and an ability to work under tight SLAs....
- Chenega MIOS is seeking a Tier 1 Helpdesk Analyst in Arlington, VA. The role provides first-level support for end users, diagnostics, and incident resolution across... ...2+ years experience, 3+ years relevant IT support, DoD IAT Level II certification, and DoD Top Clearance....
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team,... ...software, hardware, and core enterprise systems that cannot be resolved by Tier 1 staff. Lead advanced... ...Experience Current DoD 8570 IAT Level II certification (e.g., Security+...SeniorFull timeCurrently hiringRemote workFlexible hours- Chenega MIOS in Arlington, VA is seeking a Tier 2 Help Desk Analyst to provide advanced support for classified and unclassified IT environments supporting a federal government... ...DoD Top Secret clearance and DoD IAT Level II certification, and offers #J-18808-Ljbffr Chenega...Senior
$70k - $100k
...Description Dark Wolf is seeking a motivated, security-conscious Tier 2 IT Support Engineer to join our internal IT group. In this role, you... ..., network, and cloud access issues escalated from Tier 1 help desk support. Monitoring, maintaining, troubleshooting core...For contractorsWork experience placement- Network Coverage is seeking a Service Desk Specialist II to provide Tier 2 support for client IT environments, including servers, desktops, networks, and security. You will work on-site at client locations as part of the Service Operations team, escalating where needed...
- Inserso is seeking Network Support Technicians to provide both onsite and remote Tier 2 support for DHS customers. The role involves troubleshooting a variety of IT issues including hardware, software, and network services. The ideal candidate will possess an Associate...Remote job
- Inserso is seeking Network Support Technicians to support DHS customers worldwide, delivering onsite and remote Tier II IT support to minimize downtime. The role includes handling hardware, software, networking, cloud services, and related IT issues in a fast-paced environment...Remote jobWorldwide
- ...solutions and mission support to federal agencies across... ..., cybersecurity, and IT modernization to solve... ...Technical Support Analyst (Tier II) Location: Onsite (... ..., and security of enterprise IT systems. You will ensure... ...role requires a mix of help desk, deskside, and VIP...Full timeWork experience placementWork at officeFlexible hours
- ...Enterprise It Support TechnicianMANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join our... ...of experienceExperience providing technical support in a help desk, service desk, installation, or incident management role.Ability...Temporary workWork at officeRemote workRelocationMonday to FridayShift work
- ...Concepts is seeking a highly motivated Help Desk Specialist (Tier I/II) to support a 24/7 mission-critical operational environment focused on enterprise messaging systems, application... ...Operations Support, Technical Support, or IT Support experience. Experience providing...For contractorsShift work
$39.42 per hour
...Job Title: Deskside Support Technician (Tier II) Location: Washington,... ...dispatched from the Service Desk or identified by on-... ...customers to resolve IT issues promptly,... ...technical support to senior management and leadership... ...across North America. We help clients get work done...Contract workWork at officeLocal area- ...is seeking a motivated and experienced IT Support & Network Analyst to join our IT team.... ...Support & Escalation Provide Tier 2 help desk support, serving as an escalation point... ...Management. Working knowledge of Office 365 Enterprise suite (Exchange, Teams, SharePoint,...SeniorWork at officeRemote work
- Digital Consultants seeks three Helpdesk Technicians to provide on-site Tier I/II support for Navy/DoD environments. You will restore desktops, laptops, Apple devices, printers, and network connectivity to full operation while delivering responsive customer support. Responsibilities...Work at office
$55k - $65k
...Description Position Title: IT Support Analyst II (Full Time / Non-Exempt)... ...with a strong foundation in Tier 1 support who is ready to handle... ...The IT Support Analyst II will help keep employees productive by... ...~ Prioritize assigned help desk requests, routine maintenance...Full timeTemporary workWork experience placementWork at officeLocal areaImmediate startRemote workRelocationFlexible hours- ...Dedicated It Support TechnicianAcclaim Technical Services, founded in... ...and business enablement and enterprise operations company supporting... ...but are not limited to:Provide Tier II/Tier III technical support... ...able to position self under desks, within equipment racks, and...Temporary workWork at office
$60k
Help Desk Tier II Falls Church, VA Pay From: $60,000 per year MUST: Experienced Tier II Help Desk professional Active DoD Secret... ...4+ years of professional experience working in an enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard...Remote work$45.5k - $82.25k
...) is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Agent for a high-impact government... ...front‑line technical support to end users operating... ...a comprehensive enterprise IT environment spanning multiple... ...and work closely with Tier II, Tier III, application owners...Contract workMonday to FridayShift work- Help Desk Support, Tier II DeskSide Support Location: Alexandria, VA Work Environment: On-site with potential for authorized telework Clearance Required... ...Provide Tier II level Information Technology (IT) support and trouble call resolution for all issues elevated...Remote jobContract workTemporary workWork at office
- ...for you.This role will support the Strata program based... ...Team who support our enterprise system and services to... ...access the Herndon DEP II facility.- This position... ...similar distros- Prior Help Desk or technical customer service experience- Tier 2 troubleshooting experience...Full timeFor subcontractorWork at officeLocal areaRemote workMonday to FridayFlexible hours
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