VP, Affluent CX & Customer Journey Leader
Fairygodboss
Chase seeks a Customer Experience Manager for the Affluent Banking team to lead CX processes, voice of the customer initiatives, and omnichannel journey transformation. You will collaborate with product, policy, sales, and operations to represent client and banker perspectives and drive a superior customer experience. Focus areas include money movement and servicing journeys, measuring impact with CX metrics, and partnering with stakeholders to implement high-impact improvements across the #J-18808-Ljbffr Fairygodboss
Vacancy posted 1 day ago
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