Leasing Consultant

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Full-Time Leasing Consultant

Carling & 11 East Apartments |  Downtown, Jacksonville

Are you passionate about sales, customer service, and helping people find the perfect place to call home?

The Carling & 11 East Apartments are premier apartment communities in downtown Jacksonville that are looking for an enthusiastic, customer-focused Full-Time Leasing Consultant to join our team.

This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys connecting with people, and is motivated by achieving results. As a Leasing Consultant, you'll play an important role in creating an exceptional experience from a prospect's first interaction with our community through move-in and beyond.

If you love building relationships, closing sales, and creating memorable customer experiences, we'd love to meet you!

What You'll Do

• Welcome prospective residents and provide engaging, personalized tours of our apartment communities.

• Build relationships with prospects, learn what they're looking for, and help them find the home that best fits their needs.

• Follow up consistently with leads through phone calls, emails, and text messages to maximize leasing opportunities.

• Guide prospects through the leasing process from initial inquiry through application and move-in.

• Process rental applications and coordinate move-ins with accuracy and attention to detail.

• Provide exceptional customer service to both prospective and current residents.

• Assist with resident retention efforts and lease renewals.

• Maintain up-to-date knowledge of apartment availability, pricing, amenities, specials, and community events.

• Help ensure the leasing office, model apartments, and amenity spaces consistently reflect our high standards.

• Participate in outreach marketing, resident events, and community initiatives to generate new business and strengthen resident relationships.

• Partner with the Property Director and onsite team to achieve occupancy, leasing, and resident satisfaction goals.

What We're Looking For

• Previous experience in sales, customer service, hospitality, retail, or multifamily leasing is preferred.

• Multifamily or luxury leasing experience is a plus, but not required.

• Strong communication, relationship-building, and sales skills.

• A positive, energetic, and professional approach.

• Confidence following up with prospects and asking for the sale.

• Excellent organizational skills and attention to detail.

• Comfortable learning and using property management and CRM software.

• Ability to thrive in a fast-paced, team-oriented environment.

• Weekend availability is required.
  

Why Join Our Team?

• Work at a premier apartment communities with a team committed to providing an exceptional resident experience.

• Competitive hourly pay plus leasing commission opportunities.

• Comprehensive benefits package.

• Paid time off and company holidays.

• Ongoing training and professional development.

• Opportunities for career growth and advancement within the multifamily industry.

• Supportive leadership and a collaborative team environment.

• A role where your sales performance, customer service, and relationship-building skills make a meaningful impact every day.

If you're motivated by sales, energized by working with people, and ready to grow your career in multifamily property management, we'd love to hear from you.

Apply today and join our team, where an exceptional living experience starts with an exceptional team.