Driver Recruiter & Retention Manager
zTrip Worldwide
Driver Recruiter & Retention Manager – Build and Support Our Driver Network
Are you driven by connecting people with meaningful opportunities and building lasting professional relationships? We’re looking for a Driver Recruiter & Retention Manager to join our Omaha team. In this role, you’ll play a key part in attracting qualified drivers, guiding them through onboarding, and supporting their long-term success within our transportation network.
Your work will directly impact driver growth, satisfaction, and retention—helping strengthen one of the region’s leading transportation services.
What We Offer:
- Competitive medical, dental, vision, and life insurance
- 401(k) with company match
- Paid Time Off (PTO) and paid holidays
- Consistent Monday–Friday schedule
- Opportunities for career advancement and professional growth
What You’ll Do:
Driver Recruitment
- Develop and implement effective recruiting strategies to attract qualified driver candidates
- Build and maintain a strong pipeline through networking, referrals, community outreach, and hiring events
- Promote driving opportunities through partnerships and local initiatives
- Meet hiring goals through consistent candidate engagement and follow-up
Onboarding & Driver Success
- Serve as the main point of contact for candidates during the hiring process
- Lead onboarding sessions and orientation programs for Independent Contractors (ICs)
- Guide new drivers from application to onboarding and vehicle placement
- Ensure every new driver has a smooth, professional, and welcoming onboarding experience
Driver Engagement & Retention
- Build and maintain positive relationships with active drivers
- Identify opportunities to improve driver satisfaction and long-term retention
- Address driver questions, concerns, and challenges while connecting them with the right resources
- Partner with operations and leadership teams to strengthen engagement initiatives
Administrative & Reporting Support
- Maintain accurate records for recruiting, onboarding, and retention activities
- Track hiring progress and retention metrics
- Provide regular reporting and updates to leadership
- Assist with workforce development and operational projects as needed
What We’re Looking For:
- Experience in recruiting, staffing, sales, customer service, or workforce development preferred
- Strong communication and relationship-building skills
- Excellent organization and time management abilities
- Self-motivated with the ability to manage multiple priorities
- Professional, dependable, and team-oriented mindset
- Passion for helping others succeed and grow
Why Join Us?
- Play a critical role in growing and supporting our driver network
- Make a meaningful impact on driver success and retention
- Work in a fast-paced, people-focused environment
- Collaborate with supportive leadership and operations teams
- Grow your career in a dynamic and evolving industry
Ready to Get Started?
If you’re passionate about building relationships, supporting others, and contributing to a growing transportation network, we’d love to connect with you.
Apply today to become a Driver Recruiter & Retention Manager and help drive the future of transportation in Omaha.
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