Assistant Vice President of IT

American Health Partners
Franklin, TN 37067, USA

JOB SUMMARY:

The Assistant Vice President of IT will supervise and motivate a team of experienced IT staff members as well as oversee cost effective system implementations and operations.

ESSENTIAL JOB DUTIES:

To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.

• Manage and lead IT staff to ensure users’ needs are met and systems are functional and current. This includes:
  • Employee Time Sheet, Expense Report, and PTO Approval
  • Prioritizing Tasks
  • Completing Employee Performance Reviews
• Manage Hardware, Software and Technical Supply vendors, including:
  • Equipment and Software Purchasing and Approval
  • Vendor Selection, Product Selection, and Quote Review
  • Invoice and Payment Oversight
• Manage and oversight of IT projects from start through completion
• Develop and successfully implement an effective reliable infrastructure management framework
• Assist with setting vision, strategy, and the implementation of the Information Technology Infrastructure Organization in support of successful governance, execution and delivery of policy and standards.
• Administer the IT Department’s expense budget within established guidelines
• Policy Development
  • Revise and update existing written Policies and procedures
  • Create new Policies and Procedures as needs arise
• Managing Legal Hold Requests
• Internal Auditing of IT Procedures
• Advise Senior Management Team on IT issues
• Other duties as assigned by supervisor

JOB REQUIREMENTS:

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed

• Maintain an established work schedule
• Successful completion of required training
• Handle multiple priorities effectively
• Abide by attendance guidelines
• Independent discretion/decision making
• Reliable transportation; travel to facilities as needed
• Current automobile insurance according to company policy

Required Computer Software/Equipment used:

• Various operating systems
• Standard office equipment
• Microsoft Suite applications
• Desktop, laptop and/or iPad

QUALIFICATIONS:

Education Requirement:

Bachelor’ Degree in Computer Science or related field; master’s degree preferred

Required Work Experience:

10+ years’ experience in information technology management

Required Skills:

• Comprehensive understanding of network architecture and client/server technology
• Strong problem solving and troubleshooting skills
• Strong communication skills
• Must be proficient with Microsoft Office and Microsoft Windows Server
• Must be familiar with router and firewall configuration

COMPANY COMPETENCIES:

• Respect – We treat people as they want to be treated, showing regard for their rights and privacy
• Integrity – We emphasize honesty, fairness, and doing the right thing even when no one is watching
• Teamwork – We work collaboratively to improve processes, resolve problems and reward results
• Excellence – We hold ourselves to the highest standards, aspiring to zero defects in every task
• Compassion – We respond to those who need help with sensitivity and a positive attitude
• Professionalism – We perform our duties with skill, good judgement and politeness

JOB COMPETENCIES:

• 1. Analytical Thinking: Able to gather and analyze data and reach appropriate conclusion; solves problems in a timely manner.
• 2. Customer Service: Possess good interpersonal skills while dealing with emotional or difficult situations; respond promptly to customer’s needs.
• 3. Accountability: Accepts responsibility for own decisions, actions and results; able to maintain dependable behavior in times of crisis or complexity.
• 4. Attendance: Is consistently at work and on time; ensures work responsibilities are covered; returns from lunch and breaks appropriately; arrives at meetings on time; notifies supervisor of pending absences.
• 5. Communication: Speaks and writes clearly and persuasively; listens and receives clarification.
• 6. Ethical Behavior: Upholds organizational values and abides by state and federal regulations; maintains confidentiality of HIPAA information; treats others with respect.
• 7. Initiative: Seeks increased responsibility; sets self-improvement goals related to the organization’s objectives.
• 8. Job and Industry Knowledge: Demonstrates knowledge of the position and industry; seeks additional information.
• 9. Productivity and Quality of Work: Maintains high level of performance while demonstrating commitment to accuracy and thoroughness.
• 10. Teamwork: Displays ease working with others; contributes ideas and skills to team; puts success of team above own interests.

SCOPE AND LEVEL OF WORK:

• Complexity: Duties assigned may be complex and of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.
• Decision Making: Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.
• Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.
• Supervision Received: Performs work with supervisory oversight. Under general supervision, receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.
• Social Interaction: Interpersonal contacts with individuals within or outside the organization may occasionally result in unexpected demands, requiring restructuring of priorities, and the performance of several related tasks simultaneously.
• Impact of Actions: An error in action may affect more than one work department in the organization. Errors have the potential to cause avoidable costs and inconveniences.

SUPERVISORY RESPONSIBILITIES:

• Assists in providing training, work direction and/or problem solving for other workers
• Occasionally needs manager’s direction due to extraordinary circumstances

WORKING CONDITIONS:

• Audio-Visual: Good
• Hearing: Good
• Ability to lift to 40 pounds
• Prolonged periods of sitting at a desk and working on a computer
• Subject to standing, walking, sitting
• Work is typically performed in a standard office environment; well-lit; comfortable temperature-controlled
• Position may require flexible hours, unscheduled overtime or occasional week-end work
• Must be able to speak and write in English
• Travel required to facilities as needed

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SAFETY EXPECTATIONS:

• Work safely and follow safety rules
• Report unsafe working conditions and behaviors
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices

EQUAL OPPORTUNITY EMPLOYER

This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Organization including recruitment, hiring, promotions, upgrading positions, conditions of